Jonatan Ajus

Jonatan Ajus

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  • Timeline

  • About me

    Service Delivery Manager

  • Education

    • Université d'Auvergne (Clermont-Ferrand I)

      2004 - 2006
      DUT Informatique option Systèmes Industriels
  • Experience

    • CGI for Michelin

      Jun 2006 - Aug 2011

      Analysis and formalization of business needs, drafting of specifications, tests and application support in a Supply Chain context, more precisely in the fields of stock standard calculation as well as distribution planning management. Development on the rewriting project of an industrial application in .NET Framework 2.0 (web client). The application in question allows the routing (flow) and automated storage of products in plants.

      • Functional Analyst

        Oct 2007 - Aug 2011
      • Analyst Programmer

        Jun 2006 - Sept 2007
    • CGI for Michelin

      May 2013 - Dec 2023

      In charge of managing the activity of an application support team used in Michelin plants.In addition to the rapid reactivation of activities in the event of a production stoppage or slowdown, one of my main challenges is to assess the criticality of incidents reported by the plants in order to optimally orient the activity of the team members.Also in charge of monitoring, reporting and Problem Management around incidents encountered, I have to accompany the team towards a structured organisation with a clear vision. The objective is to control the activity as efficiently as possible and to be able to support continuous improvement processes. Show less In charge of steering the activity of an application support team on the distribution planning.My main activities consisted in bringing the vision of my Service Leader to the team, monitoring and organising the skills development of its members, managing specific topics on the spot, participating in continuous improvement projects at the team and the Supply Chain level Generally speaking, the main part of my mission was to remove barriers and set up processes.This is in order to encourage a dynamic that encourages personal development within a high-performance team. Show less

      • Run Manager - Industrial level 2 IS support in plants

        Oct 2018 - Dec 2023
      • Team Leader - Supply Chain application Support

        Apr 2016 - Sept 2018
      • Analyst

        May 2014 - Apr 2016
      • IT Engineer

        Sept 2011 - Apr 2014
      • Analyst

        May 2013 - Feb 2014
    • CGI

      Jan 2024 - now
      Service Delivery Manager
  • Licenses & Certifications

    • ITIL Foundation Certificate (Information Technology Infrastructure Library)

      EXIN International
    • Professional Scrum Master I

      Scrum.org
      Jun 2018
      View certificate certificate