
Jonatan Ajus

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About me
Service Delivery Manager
Education
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Université d'Auvergne (Clermont-Ferrand I)
2004 - 2006DUT Informatique option Systèmes Industriels
Experience

CGI for Michelin
Jun 2006 - Aug 2011Analysis and formalization of business needs, drafting of specifications, tests and application support in a Supply Chain context, more precisely in the fields of stock standard calculation as well as distribution planning management. Development on the rewriting project of an industrial application in .NET Framework 2.0 (web client). The application in question allows the routing (flow) and automated storage of products in plants.
Functional Analyst
Oct 2007 - Aug 2011Analyst Programmer
Jun 2006 - Sept 2007

CGI for Michelin
May 2013 - Dec 2023In charge of managing the activity of an application support team used in Michelin plants.In addition to the rapid reactivation of activities in the event of a production stoppage or slowdown, one of my main challenges is to assess the criticality of incidents reported by the plants in order to optimally orient the activity of the team members.Also in charge of monitoring, reporting and Problem Management around incidents encountered, I have to accompany the team towards a structured organisation with a clear vision. The objective is to control the activity as efficiently as possible and to be able to support continuous improvement processes. Show less In charge of steering the activity of an application support team on the distribution planning.My main activities consisted in bringing the vision of my Service Leader to the team, monitoring and organising the skills development of its members, managing specific topics on the spot, participating in continuous improvement projects at the team and the Supply Chain level Generally speaking, the main part of my mission was to remove barriers and set up processes.This is in order to encourage a dynamic that encourages personal development within a high-performance team. Show less
Run Manager - Industrial level 2 IS support in plants
Oct 2018 - Dec 2023Team Leader - Supply Chain application Support
Apr 2016 - Sept 2018Analyst
May 2014 - Apr 2016IT Engineer
Sept 2011 - Apr 2014Analyst
May 2013 - Feb 2014

CGI
Jan 2024 - nowService Delivery Manager
Licenses & Certifications

ITIL Foundation Certificate (Information Technology Infrastructure Library)
EXIN International- View certificate

Professional Scrum Master I
Scrum.orgJun 2018
Languages
- frFrançais
- anAnglais
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