Gillian Fryer

Experience

• 

  Parker and Pickles Solicitors

  Jan 1997 - Jan 2000

  Receptionist

  • Operating a busy switchboard• Maintaining confidentiality at all times• Dealing with customers• Acting as the external facing face of the business

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  NHS Hyndburn & Ribble Valley PCG

  Jan 2000 - Jan 2003

  Project Administrator

  • Providing comprehensive PA support to the Project Manager as part of a large Healthcare PFI project• Supporting procurement processes• Managing and maintaining a full range of project management documentation

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  NHS Hyndburn & Ribble Valley PCT

  Jan 2003 - Jan 2006

  PA to the CEO

  • Providing comprehensive PA support to the Chief Executive, • Developing and implementing new administrative systems

• 

  NHS Blackburn with Dawen PCT

  Jan 2006 - Jan 2008

  Executive Assistant to the Chief Executive

  • Providing comprehensive PA support to the Chair and Chief Executive including servicing high level meetings, producing reports and presentations and taking action on behalf of the Chief Executive • Supporting the preparedness of the Chair and Chief Executive for meetings by preparing summaries, collating information and analysing key papers• Maintaining and awareness of complex Trust issues to ensure correct prioritisation and safeguard positive working relationships• Line management responsibility Show less

• 

  NHS Central Lancahire PCT

  Jan 2006 - Jan 2008

  Executive Assistant to the Chief Executive

  • Providing comprehensive PA support to the Chair and Chief Executive including servicing high level meetings, producing reports and presentations and taking action on behalf of the Chief Executive • Supporting the preparedness of the Chair and Chief Executive for meetings by preparing summaries, collating information and analysing key papers• Maintaining and awareness of complex Trust issues to ensure correct prioritisation and safeguard positive working relationships• Line management responsibility Show less

• 

  NHS Blackburn with Darwen PCT

  Jan 2008 - Mar 2013

  • Providing direct support to the performance management of Serious Incidents including overseeing the maintenance of local and national incident databases, supporting the review of Post Incident Review reports, production of quarterly statistics and trends and participation in meetings with service providers• Assisting in the establishment and maintenance of the assurance framework and Corporate Risk Register for the organisation, including liaising with senior managers to review and assess risks and the production of professional business reports for the Board and its sub-committees• Leading a small team to co-ordinate and collate evidence and supporting arrangements for a range of external assessments and audits• Engaging with staff at all levels across the organisation to support implementation of the risk management policy providing advice and support on risk management and local procedures Show less

  • Assurance Facilitator

    Jan 2011 - Mar 2013

  • Business Assistant to the Chief Executive

    Jan 2008 - Jan 2011
• 

  Midlands and Lancashire Commissioning Support Unit

  Apr 2013 - now

  • Implementing a quality management system across the business based on Investors in Excellence standards• Production and continuous development and audit of key business processes, service offers and work instructions• Directing the deployment of business assurance systems and methodology to provide assurance of progress and delivery of projects, programmes of work and business critical operations• Championing the utilisation of project management best practice as the primary tools for delivering change and improvements• Playing a leading active part in the organisations commitment to achieve Investors in Excellence accreditation to achieve outcomes which add value, realise benefits and exceed customer expectations across the business. Show less

  • Senior Business Manager

    Feb 2020 - now

  • Improvement Consultant

    Feb 2016 - Feb 2020

  • Business Quality and Assurance Manager

    Apr 2013 - Feb 2016