Laurent DUPIN

Experience

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  TopLog (Ilion / Landis / Westcon)

  Dec 1994 - Dec 1996

  TOPLOG Technical Support Engineer

  ➤ Technical support on UNIX, (SCO, Unixware and other softwares (TCP/IP)), Internet.➤ Consultant at customer’s site for settings, auditing and consulting, projects on Unix systems ...➤ Unix Trainer (Operation, Installation, Performance, Incidents, TCP/IP, Shell, Internet ...).

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  Capgemini (Outsourcing Services)

  Dec 1996 - May 2007

  For new or already existing outsourced customers, different migrations, moves, transitions projects management & ITIL process implementation. In direct relation with customers and many internal teams.✪ SAINT-GOBAIN, 13 months :After having signed an outsourcing contract, management of Saint-Gobain Corporate applications migration and transition projects to Capgemini Datacenters and teams. Group financial consolidation Migration (Magnitude, 62 Windows Servers) then HR (18 lpar IBM/AIX and 20 Windows). French/English.➤ Management of the planning, audits and knowledge transfers, migration plan, physical moves, documentation repository.➤ Operational management of multi-skilled teams (20 people). Coordination with the overall Program Manager and Account Manager.➤ Customer relationship (presentations, follow-up of the project, coordination ...)➤ Involved in the future Delivery ITIL Process (Change / Problem / Configuration / Release ...). Front Office (France) and Back-office (India (Mumbai), 15 people.) model build.➤ Presales (+1.5 months). In response to a tender, technical proposal for rationalization and consolidation (+virtualization) of all its Internet / Intranet servers (150).✪ ITALCEMANTI (Ciment Français), 7.5 months :Support of global IT. 4 Sites, 60 servers and network physical relocation, knowledge transfer. Windows and SAP. French/English➤ Full coordination of internal teams (System Engineers, Administrators, DBA, SAP, Network Engineer, Supervisors, Helpdesk), around 10 people.➤ Customer relationship (Planning, workload, Operational Committees...)➤ Quality Plan Service writing, SLA, Disaster Recovery Plan (DRP), procedures ...✪ LAFARGE, 3 months :➤ overall improvement Plan of its Delivery on Internet Platforms.✪ STEF-TFE, 4.5 months :➤ set up of a Reversibility Quality Plan Project Show less Management of a shared Internet platform for Websites hosting. Network, architecture design, and security management (70 internal facilities client servers).➤ Overall study and migration project from an old Web platform to a new one (technical recommendation, presentation, purchase, risk management, implementation, and total migration).➤ Interconnection Project of two simultaneous operators (load balancing / 2 Radware Internet access) to our platforms. Study of the providers, selection and implementation of the solution ...➤ Project for the build of a mutualized backup solution (analysis of needs, constraints, performance, and security).➤ Numerous integration Projects of all our new customers on the platform and project management.➤ Security projects, 7 Firewalls, intrusion probe, Firewalls log analysis, attacks simulations.➤ Integration Project for customers on other dedicated platforms and architecture definition.➤ Various projects (UNIX / TCP-IP console, reporting, industrialization, supervision, security ...).➤ Involvement in the implementation of a complex marketplace (architecture, network, and security).Other Responsibilities:➤ Operational team management (Pilots, Help Desk, Technical Board, Engineers) on various projects, planning, coordination, implementation ...➤ Technical and financial management of all equipment and infrastructure of the shared Internet platform, coordination of projects, including architecture definition and evolution, distribution, financial investment, support contracts (including QAP, CS, SLA) ...➤ Responses to tenders, architecture definition, Internet presales meetings at customers.❖ Technologies : Cisco routers & switchs, Nokia Checkpoint & Cisco Pix Firewalls, Vpn, Alteon Load balancers, Packeteer flow optimizer, Radware Linkproof double Internet Link Manager, ISS Intrusion Detector, Webtrends, Mails, DNS,.✪ Customers : LAFARGE, CAPGEMINI, SNCF, BEGHIN-SAY, EDF/GDF, ANSWORK, G LAFAYETTE, DALKIA ... Show less In an Outsourcing global context with many customers :➤ Architecture, installation, build, administration, monitoring projects, on SUN Solaris UNIX servers (Messaging, Directory, Antivirus, Web, DNS, Firewall) and Unix SCO / Oracle 7➤ Technical documentation, small web development, supervision by HP OpenView / ITO / Patrol / Sentry (BMC). Migration and management of the Year 2000 transition...✪ Customers : CAPGEMINI internal needs ( Web, Emails, DNS, Firewalls ), SECOURS CATHOLIQUE, MICROTRONICA, .. Show less

  • Project Manager for Transitions and Migrations

    Sept 2004 - May 2007

  • Network & Security Engineer for Internet Platforms

    Jun 2000 - Sept 2004

  • Unix System Engineer

    Dec 1996 - Jun 2000
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  Dell

  Jun 2007 - Sept 2011

  DELL TECHNOLOGIES Infrastructure Project Manager

  Project management responsibilities within the GICS EMEA service entity under the Dell PMO (Project Management Office). Certified in 2008 in project management methodology (PMP, Project Management Professional) by PMI. I managed approximately 40 projects (from 3 months to 1 year). From 20k$ to 300k$ of service. Internal resources and partners➤ Projects organization according to a precise and adapted methodology from PMI. Project Plan➤ Monitoring of time compliance (planning), quality (in delivery) and costs (P&L)➤ Accurate Budget tracking (billing, revenue recognition, partners pay, P&L)➤ Conduct of management workshops, technical presentations and project meetings➤ Management of internal project resources: experts, consultants, architects, technicians ...➤ Management of external project resources: partners, suppliers.➤ Simultaneous management of multiple projects (5-10)➤ Internal and customer reporting. Monitoring with Changepoint & Microsoft project tools➤ Project qualification in pre-sales + costings➤ Many interactions with all DELL teams (EMEA, international); regular practice of English in global communication and some Dell projects.❖ Technologies : Infrastructure Project Management mainly based on servers (Blades, Poweredge), Virtualization (VMware, ...), Mail (Exchange, ...), Backups (Netbackup, Puredisk, ...), SAN ( Dell-EMC clariion CX , Equallogic, MD, ... ), PC packaging and Masterization solutions.✪ Customers : CREDIT AGRICOLE, SFR, ASSEMBLEE NATIONALE, M6, DIGIPLUG, DEXIA, PRINTEMPS, BOUYGUES, UCPA, many Public organism (Conseil generaux (CG91,93), hospitals ...), Army ... Show less

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  VMware

  Oct 2011 - Feb 2021

  Belonging to a SEMEA Professional Services Organization (PSO), and in relation with the Service pre-sales and Sales, I am working mainly on project management and previously also on many global delivery activities of the PSO team (consultants, architects, PMs) and partners.➤ Project Management for important projects in Fixed Fee or Time & Materials. From kick-off till closure, overall project lead (scope, costs, time, resourcing, communication ...). All type of customers (Public, CAC 40, large & medium size) and all VMware technologies (SDDC, EUC, Cloud ...). Global PMO activities and Framework (Waterfall and some Agile phases). Multiple and concurrent projects from 50K$ to 500k$ / customers.➤ Development of tools & templates creations for project management and PMO follow-up. Show less ➤ Global Project Management and Project coordination (> 100) on our SDDC/EUC solutions based on a SOW signed ; kick-off, staffing, planning, delivery, project meetings, escalations, closure ...➤ Resource Management: overall daily planning for the whole PSO team for all the projects (80) we deliver with our consultants, architects, project managers and partners. Around 15 internal people + many partners➤ Team activity follow-up and organization, workload plan, billability control, hiring➤ Weekly project activity reporting and follow up (Changepoint tool ...)➤ Involvement in partners management for service delivery (choice, on boarding, follow-up, invoicing)➤ Quarterly revenue management (Forecast for the team by project, revenue recognition, follow-up, optimization, invoicing, acceptance, accuracy) ➤ Exceeded targets always reached at PSO level. >15% growth YtoY from 500k$ to 2 million$ per quarter. Around 80 active projects per quarter (~1300-man days / quarter).➤ Many co-actions with the middle and back office operations (Cork & UK, Bangalore) teams➤ Regular interactions with Sales Account Team, Service Sales (Delivery plan, contracts (SOW), resources …)➤ SEMEA cross countries exchanges & regular meetings and travels to share figures, experiences, and work.❖ Technologies : All the softwares developed by VMware, the industry-leading virtualization software company. This includes: SDDC (Software-Defined Data Center): VSPHERE, VRA/VRO, SRM, VSAN, NSX, VROPS. VCFEUC (End user Computing): HORIZON (VIEW), WORKSPACE ONE, UEM (AIRWATCH), ACCESS✪ Customers : L’OREAL, MAIRIE DE PARIS, DIRISI, AVIVA, CNES, LA POSTE, OBS, SOCIETE GENERALE, AXA, GE CAPITAL, CAPGEMINI, MMH, ADEO, EDF, THALES, NAVAL, CEGEDIM, ICDC, ALSTOM … Show less

  • Senior Project Manager

    Jan 2019 - Feb 2021

  • Engagement & Project Manager

    Oct 2011 - Jan 2019
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  Palo Alto Networks

  Apr 2021 - now

  PALO ALTO NETWORKS Security Senior Project Manager

  Within the Professional Services, project management for Europe/MEA customers on the cybersecurity solutions developed by Palo Alto Networks. Thanks to our great products, our customers have better visibility and tools to protect and respond against Cyber attacks.➤ I deliver multiple projects for different countries with my EMEA Consultants and extended teams in order to Design, Implement, Optimize our security solutions. Kick-off, project plan, resource management, delivery, budget (Margin & Forecast), escalation, communication with customers, partners, Sales team, PMO and Customer Success Teams. ❖ Technologies : STRATA (Next Generation Firewalls), PRISMA (Prisma Cloud, Sase (Prisma access), SD-Wan), CORTEX (XDR, XSOAR) ✪ Customers : Minister of the Army, EDF, France Television, Safran, STMicroelectronics, Lactalis, Suez, Philip Morris ...✪ Partners : Accenture, Orange Cyber Defense, Capgemini, ITNI ... Show less