Pratik Kapse

Experience

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  Accenture

  Nov 2014 - Dec 2015

  Associate Software Engineer

  - Implemented interfaces and back end code for new functionalities using ASP.NET for a US based Insurance Company- Co-ordinated with client and onsite stakeholders for various Deployment, Migration and Validation activities- Worked on integration of Business objects reporting and Crystal Reports with .Net application- Analyzed and resolved priority 1 level incidents and defects and provided support for User Acceptance Testing- Responsible for implementing a standard process for Incident Management activities Show less

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  Yash Engineers & Contractors

  Mar 2016 - Jul 2017

  Electrical Engineer

  - Supervised Erection, Commissioning and Testing of three 33/11 KV Substations and Line Maintenance for MSEDCL- Estimated tender quotations for substations, transmission line operations and maintenance projects worth Rs 3.5 crores- Prepared Bill of quantities for 33/11 KV sub-station equipment involving Erection, Commissioning and Testing- Supervised the power system parameters testing activities Thermographic scanning and Coronagraph

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  IIFL (India Infoline Group)

  Apr 2019 - Jun 2019

  Finance Intern
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  IndusInd Bank

  Feb 2021 - Sept 2022

  Product Manager

  • Managed Corporate collections (Cash/Cheque, UPI, BBPS, NACH, E-tendering, Payment gateway), payments (DMT, PFMS, GeM), and structured solutions (Nodal account, Escrow account) with Cash Management Solutions Product team.• Successfully managed the entire Product life cycle of CMS Products such as DMT, PFMS, GeM, Etendering & PG, contributing to increased revenue generation account balance growth.• Implemented strategies and transformed invoicing process at IndusInd Bank, liaising with multiple teams and achieving a 25% increase in operational efficiency, showcasing a commitment to excellence & process optimization.• Conducted periodic reviews of processes to identify gaps and risks, implementing appropriate methods to bridge discrepancies between current and desired levels.• Collaborated with sales, operations, finance, IT, compliance and other cross-functional teams to align with business requirements and regulatory standards.• Produced Business performance reports for all Collections and Payments products on a monthly basis, offering valuable insights into product performance.• Actively participated in IndusInd Bank’s Open API Banking project and led initiatives to elevate the project's progress to the next level.• Dedicated efforts to thoroughly understand the entire CMS Product suite, with the goal of independently managing the products. Show less

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  Bajaj Technology Services

  Sept 2022 - now

  Business Analyst

  • Worked closely with the Client to collect, document and assess business requirements, ensuringappropriate alignment with Client goals and objectives.• Crafted and Managed detailed Business Requirement Documents (BRDs) for 20+ critical requirements, encompassing process flows, use cases and user stories to enhance communication and clarity across 3 cross-functional teams, ensuring alignment on project objectives.• Actively involved in Agile processes, participating in daily scrum meetings, sprint planning, backlog grooming, and sprint reviews to ensure timely project delivery.• Orchestrated feature enhancement on Payments checkout page, resulting in 10% reduction in customer drop & 16% improvement in customer conversion, showcasing a commitment to continuous improvement and operational excellence.• Analyzed partner APIs using Postman tool and monitored API logs in tracking tools like Kibana to detect errors.• Used PgAdmin to ensure accurate data flow from customer journeys to the database and updated master database files as needed.• Conducted user acceptance testing (UAT), collaborating with end-users to verify solutions and confirmalignment with business requirements.• Prepared and delivered project status reports to senior management and clients, outlining current status, projected timelines, and future actionable items.• Frequently utilized Project Management tools such as Jira and Confluence to track business requirements and user stories.• Created comprehensive training material for 3 key functionalities across Payments domain, enabling cross-functional teams to master internal products and processes, enhancing onboarding efficiency by 25%. Show less