Amitava Gupta

Experience

• 

  Syntel

  May 2004 - Mar 2006

  Programmer Analyst

  C# programming, Windows forms, ASP.NET programming, Unit testing using xUnit, create logical and physical component diagrams, class diagrams, class interaction diagrams.

• 

  IBM

  Apr 2006 - now

  Spearheaded the end-to-end delivery of the IBM product upgrades and cloud migration programs, large Banking clients, driving successful upgrades and seamless client transitions, while ensuring adherence to timelines, budget, and quality standards. Effectively managed a P&L exceeding $10 million, driving profitability through strategic financial oversight, cost optimization, and alignment of project objectives with business goals. Led the development and cloud implementation of a new broker platform for a Canadian insurance company, during its transition toward demutualization, ensuring seamless integration and scalability to support future growth. Drove significant increase in NPS/CSAT scores by incorporating data-driven decision making, continuous feedback sessions, and implementing targeted solutions to exceed customer expectations. Show less

  • Senior Program Manager

    Jan 2018 - now

  • Technical Project Manager

    Jan 2014 - Dec 2017

  • Technical Team Leader

    Jan 2011 - Dec 2013

  • Senior .NET Programmer

    Apr 2006 - Dec 2010