Dinesh M

Dinesh M

Sr.Technical Support Engineer

Followers of Dinesh M714 followers
location of Dinesh MTamil Nadu, India

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  • Timeline

  • About me

    ITIL / MCP Certified/Cyber Security

  • Education

    • SLB School

      -
  • Experience

    • Lashtech Systems

      Apr 2005 - Apr 2008
      Sr.Technical Support Engineer

      Sr.Technical Support Engineer

    • Bannari Amman Spinning Mills Ltd

      Apr 2008 - Dec 2011
      System Administrator

      System Administrator

    • Amnet Systems Private Ltd.,

      Apr 2012 - Mar 2016
      IT System Engineer

      IT System Engineer

    • ENERJI SYSTEMS PRIVATE LIMITED

      Apr 2016 - now

      1.Will create new Network Design, New Configurations or any configuration changes in Router/Switches/Firewalls.2.Responsible for Server configuration changes or new Server deployment.3.Provide constant guidance to IT Engineers.4.Maintaining the installation detail of Servers and other peripherals withdetailed configuration.5.Monitoring the Move / ADD / Change of all installations6.Generate Monthly Reports 7.Monitoring the Server for Memory Utilization, CPU Utilization and Diskspace utilization, etc.8.Monitoring the Server for any Errors, Intruder Lockout and other NetworkRelated problems.9.Monitoring the AntiVirus console10.Engineer IT roles.11.Ensure that IT issue resolutions are done as per SLA.12.Ensure coordination within IT Team in a Facility13.Make sure each tickets raised in the facility is closed within SLA period14.Resolve/handle escalated issues15.Ensure IT team performance within facility16.Work on tasks provided by Assistant IT Manager/ IT Manager17.Create documents and reports as needed18.Ensure process is followed for any IT activity19.Support IT Team for working on issue Show less

      • Senior Team Lead IT

        Apr 2024 - now
      • Team Lead - IT

        Apr 2022 - Jul 2024
      • Senior IT Engineer

        Apr 2016 - Jul 2022
  • Licenses & Certifications

    • Certified in Cybersecurity Course completion

      ISC2
      Mar 2024
    • Microsoft certified professional.

      Microsoft
    • IT Information Library Foundations Certification (ITIL)

      PeopleCert
      Dec 2021
    • Microsoft Certified: Azure Fundamentals - Course completion

      Udemy
      Dec 2024