Paul Tracey

Experience

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  Dimension Data

  Jun 2006 - Dec 2011

  • Develop strategic plan for the Security line of business in South Australia including: o Technology roadmapso Customer requirements• Develop and maintain relationships with key decision makers for Government and commercial clients• Ongoing management of the team providing the security services to both Government and commercial customers:o Conduct team members performance reviewso Setting annual KPI’s for team memberso Ensure team members are suitable trained in relevant technologieso Ensure team members are up to date with Dimension Data offeringso Ensure staff deliver projects within budget in a timely manner• Develop services and solutions for government and commercial clients Show less  Ensuring the South Australian Government Data networks are maintained in accordance with their security policies and procedures including:o Data Network edge securityo Data Network internal security between central data network and agencieso Change Management serviceso Whole of Government IP Address allocation and assurance Manager: Managed Security Infrastructure Service and Optional Services o Development of and implementation of the Dimension Data Managed Security Service for South Australian Government, This involved having a complete understanding of the Governments requirements for managed security, developing the business plan and implementing the service. Service includes management and monitoring of Firewalls, Intrusion Prevention System, and inline antivirus.o Ongoing management of the team providing the Firewall and IPS services including: Conduct team members performance reviews Setting annual KPI’s for team members Ensure team members are suitable trained in relevant technologies Ensure team members are up to date with Dimension Data offerings Manage the relationship between Managed Security Service Provider and Government Agencies includingo Establish, manage and maintain a strong “trusted security advisor” relationship with Agencies’ IT security representatives and key SA government personnelo Deliver and present Managed Security Services reports to the customero Work with Managed Network Services team to ensure Managed Security Services provider delivers services in accordance with contractual obligations Show less

  • Security Services Manager

    Jan 2011 - Dec 2011

  • South Australian Government Security and Governance Manager

    Jun 2006 - Dec 2010
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  Department of the Premier and Cabinet, Government of South Australia

  Jan 2012 - Nov 2015

  Technology Manager, StateNet Services

   The development of technology roadmaps for ICT Network Services and emerging technologies initiating the evaluation, development and implementation of new and enhanced ICT Network Services and opportunities and establishing appropriate economic and financial analyses the development and review of technical designs for new and existing ICT services including data, voice, and mobility technologies Providing a leadership role in the development, management and implementation of annual capital investment programs Providing leadership and management to the Technology Team, including setting team goals and KPI’s, ensuring team members are appropriately skilled, ensuring the team delivers projects on time and within budget. As the OCIO IT Security Advisor (ITSA):o Provide IT security advice and guidance on across government ICT solutionso Develop and maintain the Information Security Management System (ISMS) for all services delivered by StateNet Services Show less

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  Attorney Gerneral's Department

  Nov 2015 - Feb 2022

  Technology Manager

  • Manage a highly functional team of ICT Infrastructure professionals – including desktop SOE, server/SAN, Citrix, data networking and security engineers• Leadership of this group involved mentoring, setting individual and team KPI’s, ensure staff are appropriately skilled and engaged to successfully perform their job. • Development and execution of the 3 year ICT strategy for the department• Development of technology architecture and roadmaps for ICT, based on business unit requirements• Creation of business cases to support ICT initiatives – including funding, resourcing, project plans, risk mitigation, outcomes and business value• Provide ICT Architectural advice to the AGD projects office for various new and existing ICT services including data, voice, and mobility technologies• Working with senior departmental executives to understand operational challenges and educate them in the use of technology as an enabler• Managing relationship and performance of external parties in the delivery of ICT services to the department – including financial, service level, and contractual management• Collaboration with other State / Federal government departments in sharing ideas and establishing joint technology / advisory initiatives• Agency IT Security Advisor (ITSA) Show less

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  Office of the Chief Information Officer, Department of the Premier and Cabinet

  Feb 2022 - now

  Director, Infrastructure and Customer Service