
Isaac Krueger
Retail Salesworker

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About me
Computer Information Systems student at Appalachian State University
Education

Appalachian State University
2021 - 2025Bachelor of Business Administration - BBA Computer and Information Systems CyberSecurity SeniorActivities and Societies: Phi Gamma Delta
Experience

Target
Jul 2019 - Mar 2023Retail Salesworker• Provide exceptional customer service, processing orders with precision and efficiency, resulting in an average of 100 transactions per shift with no errors.• Ensure a clean and organized work area while creating a warm and welcoming atmosphere for customers, resulting in an increase in customer retention.• Receive consistently positive feedback from customers.• Create custom drink recipes and experiment with new flavor combinations, resulting in an increase in sales of specialty drinks.• Manage inventory of supplies and ingredients, ensuring adequate stock levels and reducing waste through effective ordering and storage practices. Show less

Lowes Home Improvement
May 2022 - Jul 2022Retail Specialist• Operated forklift equipment to move materials and products throughout the warehouse• Responsible for picking and packing customer orders accurately and efficiently• Collaborated with other team members to ensure timely and accurate order fulfillment• Maintained inventory accuracy by performing cycle counts and conducting regular inventory checks• Performed routine maintenance checks on forklift equipment to ensure proper functioning and reported any issues to management

Fairfield Inn & Suites by Marriott
Oct 2022 - Nov 2023Front Desk• Process customer requests and reservations with meticulous attention to detail and professionalism, resulting in an average 95% customer satisfaction rate.• Deliver outstanding customer service, consistently ensuring that guest needs are met and exceeded, resulting in positive online reviews and repeat business.• Manage check-in and check-out procedures, including processing payments and verifying guest information, resulting in a reduction in errors and delays.• Collaborate with other departments to address guest needs and resolve issues, resulting in improved interdepartmental communication and efficiency.• Train new front desk agents on standard operating procedures and guest service expectations, resulting in successful onboarding and increased team productivity. Show less

Mountain Heritage Systems
Nov 2023 - nowTechnician-Orchestrated low voltage structured wiring projects for Fire, Alarm/Security, Network and Control4/Crestron Control Systems ensuring whole home functionality and control for clients.-Spearheaded Networking, Security & Fire system, Camera and Access control equipment installations-Implemented our dealer specific remote network control using SnapAV products such as Araknis and OVRC, effectively reducing downtime and enhancing customer satisfaction by enabling global accessibility.-Continually optimize network architecture by implementing network security measures and monitoring to improve overall network functionality and security. Show less
Licenses & Certifications

PCNA (Professional Certified Network Administrator)
Snap OneMay 2024
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