Daniel Abramson

Daniel Abramson

Support Specialist

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  • Timeline

  • About me

    Deputy Program Manager at Softrams

  • Education

    • University of Maryland

      -
      Bachelor of Arts - BA
  • Experience

    • Highrise Consulting, Inc.

      Feb 2015 - Jun 2016
      Support Specialist

      • Provided support for Intramural and Extramural users of eRA Commons• Implemented advanced troubleshooting methods to resolve any issues• Created service tickets documenting all issues and resolutions experienced by users• Worked with team members to resolve complex problems experienced by Intramural and Extramural users of eRA Commons

    • Capgemini Government Solutions

      Jun 2016 - Apr 2018
      Consultant

      • Met daily with stakeholders to discuss project progression in order to maintain communication and adherence to requirements.• Attended/lead projects status meetings, recorded results and communicate decisions and action items to the team.• Gathered requirements while making recommendations to Salesforce Business Analysts on most effective testing paths.• Developed, maintained and executed test cases for a Salesforce application using Microsoft Team Foundation Server/Test Manager.• Created UCML diagrams highlighting existing performance testing paths as well as potential new paths to be explored.• Reported server outages and application defects using JIRA.• Analyzed test results to determine if benchmark requirements were met.• Created and distributed reports of executed tests as well as addressed all questions and concerns. Show less

    • VerticalApps

      Nov 2018 - Oct 2019
      Business Analyst

      • Worked with customers, users, and other contractors to gather, understand, and document requirements.• Conducted Joint Application Design (JAD) sessions, work group calls and engaged customers to provide requirements and feedback.• Conducted user research and usability testing.• Coordinated with Systems Engineers to assess impact to technical solutions.• Tracked and monitored contractual requirements against technical designs.• Developed and sustained Requirements Traceability Matrix (RTM).• Developed Change Requests per established policies and procedures.• Developed user stories and requirement documents as per SAFe and Agile standards and guidance.• Followed agile methodology (Scrum/Kanban) and deliverable requirements/specifications for sprint teams.• Provided clear qualitative and quantitative information to teams and stakeholders.• Worked with development and testing teams to implement requirements as per functional specifications.• Supported change control processes established to monitor and control scope. Show less

    • Guidehouse

      Nov 2019 - Nov 2021
      Senior Consultant

      • Evaluated risk statements submitted by product owners for potential vulnerabilities to the program and developed mitigation strategies to alleviate those risks.• Developed and conducted Risk Management Trainings to educate stakeholders on all facets of risk management and mitigation.• Ensured that project sprints remained on track by conducting daily stand-ups with project teams and made necessary course corrections as needed.• Worked with project teams and stakeholders to gather and refine requirements as part of new product development.• Worked with different project teams to implement a scrum agile process framework to optimize project effort and efficiency.• Created and distributed burn-up charts tracking product line development progression.• Implemented and maintained project JIRA boards to ensure that project tasks were accounted for and completed in a timely manner. Show less

    • Arch Systems, LLC

      Nov 2021 - Jul 2022
      Senior Project Manager

      • Provided oversight and guidance on Department of Homeland Security awarded contracts.• Collaborated daily with stakeholders to ensure projects were being completed to satisfaction.• Facilitated and lead daily stand ups with team members to confirm that projects were proceeding on schedule and to address any potential blockers.• Compiled Monthly Status Reports for stakeholders to review project progression.• Interfaced with various subcontractors to ensure that work product was completed on time and to stakeholder satisfaction.• Worked with recruiting team to identify and interview top candidates ensuring that all project specific hiring requirements were being met.• Worked with business development team and partners on responses to request for proposals (RFPs) involving orals presentations and technical demonstrations. Show less

    • Softrams

      Aug 2022 - now
      Deputy Program Manager

      • Establish and maintain program organization that effectively addresses customer requirements.• Ensure that all work complies with task order terms and conditions.• Identify, allocate and manage program resources, including workforce planning.• Develop and adhere to budget baselines utilizing cost & schedule control methodologies and tools.• Lead and direct the program to meet program cost, schedule, and technical performance objectives.• Adhere to all internal processes, policies, and applicable industry standards. • Serve as an additional interface with the USCIS Contracting Officer’s Representative (COR) and Contracting Officer (CO).• Cultivate customer relationships with the client.• Coordinate all client leadership communications/requests.• Deliver presentations to customers, executive management and other program stakeholders. • Establish and manage the milestones of the program.• Conduct thorough risk & opportunity management practices including identification, mitigation, and realization. • Measure and report program performance to the program stakeholders.• Ensure the team is ready for delivering presentations to customers, executive management, and other program stakeholders. • Participate in the negotiation of contracts, contract changes, specifications, operating budgets, help business operations to schedule milestones, and key terms and conditions.• Develop new business opportunities through long term strategic planning, capture planning, and development of proposals and business plans. Show less

  • Licenses & Certifications

    • Certified SAFe® 5 Product Owner/Product Manager

      Scaled Agile, Inc.
      Jul 2023
      View certificate certificate
    • Certified SAFe® 6 DevOps Practitioner

      Scaled Agile, Inc.
      Jun 2024
      View certificate certificate
    • Certified ScrumMaster (CSM)

      Scrum Alliance
    • Certified SAFe® 5 Agilist

      Scaled Agile, Inc.
      Nov 2022
      View certificate certificate