Md Arifuzzaman

Md Arifuzzaman

Undergraduate Teaching Assistant

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location of Md ArifuzzamanDhaka, Bangladesh

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  • Timeline

  • About me

    SQA Engineer at Bengal Mobile QA Solutions | DevOps enthusiast | AWS enthusiast

  • Education

    • Godagari Government College, Rajshahi

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      HSC Science
    • Godagari Model School & College, Rajshahi

      -
    • East West University

      -
      Bachelor of Electronics and Telecommunications Engineering ENGINEERING
  • Experience

    • East West University

      May 2017 - Aug 2018
      Undergraduate Teaching Assistant

      - Worked 25 hours a week whole period- Collaborated on lab class & office hour beside assigned Faculty- Collected and Listed more than 100 student's score every semester- Cooperated to prepare mark sheet with final grade in MS Excel- Responded course related query E-mails & phone calls- Managed as a mediator between students and faculty

    • Bengal Mobile QA Solution

      Sept 2020 - now

      - Develop and implement comprehensive test plans, test cases, and test scripts to ensure software quality and reliability.- Conduct manual and automated testing for functional, regression, performance, and usability assessments.- Collaborate closely with development teams to identify, document, and track software defects and bugs.- Participate in requirements analysis to ensure testability and alignment with business goals.- Ensure compliance with quality standards and regulatory requirements throughout the software development lifecycle.- Develop and maintain automation frameworks and scripts to improve test coverage and efficiency.- Perform root cause analysis of defects and provide actionable recommendations to address issues.- Conduct regular code reviews and assist in defining best practices for quality assurance.- Monitor and report on software performance metrics, including reliability, scalability, and load testing results.- Stay updated with emerging testing tools, methodologies, and industry trends to improve testing strategies.- Coordinate and execute UAT (User Acceptance Testing) with stakeholders to ensure readiness for production release.- Foster a culture of quality across cross-functional teams by promoting proactive quality strategies. Show less - Provide primary assistance to users through various channels- Investigate, identify and resolve issues that fall under the scope- Collaborate with development teams for those that require their intervention- Assess the severity of each problem, prioritize them, and engage the appropriate personnel within the organization to ensure speedy resolution and guarantee customer satisfaction- Create detailed bug reports from system- Communicate with the product management team and clients regarding the status of specific issues- Provide clear explanations of functionalities and suggest alternative approaches if something is not responding as expected- Generate periodic issue reports, and sharing them with relevant stakeholders to influence decisions on problem resolution are key responsibilities - Coordinate with the cross-border support team to manage issue handling- Continuously enhancing client satisfaction through improving the support process are essential- Assist QA team with executing tests based on test cases Show less

      • SQA Engineer

        Sept 2023 - now
      • Database Support Engineer

        Dec 2021 - Aug 2023
      • Application Support & Maintenance Engineer

        Sept 2020 - Aug 2023
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Md Arifuzzaman
      Medha Lalon Scholarship Award-2017 East West University Sep 2017 Awarded for outstanding academic result. Scored CGPA-3.50 out of 4 for last three consecutive semester in 2017.
    • Awarded to Md Arifuzzaman
      Merit Scholarship Award-2016 East West University Sep 2016 Awarded for outstanding academic result. Scored CGPA-3.90 out of 4 for last three consecutive semester in 2016.
    • Awarded to Md Arifuzzaman
      Merit Scholarship Award-2015 East West University Sep 2015 Awarded for outstanding academic result. Scored CGPA-3.90 out of 4 for last three consecutive semester in 2015.
  • Volunteer Experience

    • IT Support & District Team Leader

      Issued by Doridro Charity Foundation on Jan 2020
      Doridro Charity FoundationAssociated with Md Arifuzzaman
    • General Member

      Issued by East West University Telecommunications Club on Feb 2017
      East West University Telecommunications ClubAssociated with Md Arifuzzaman
    • General Member

      Issued by East West University Robotics Club on Jan 2016
      East West University Robotics ClubAssociated with Md Arifuzzaman