Steve Nicholson

Steve Nicholson

Technical Support Team Lead

Followers of Steve Nicholson244 followers
location of Steve NicholsonCincinnati, Ohio, United States

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  • Timeline

  • About me

    IT Purchaser | License Manager | Renewals Specialist | Inventory Control | Inside Sales

  • Education

    • Kent State University

      1987 - 1994
      BA Mathematics, Psychology
  • Experience

    • Siemens IT Solutions and Services Pvt. Ltd.

      Jan 1995 - Jan 2000
      Technical Support Team Lead
    • Entex Information Services

      Jul 1995 - Jul 2000
      Technical Support Team Lead
    • IntraGlobe

      Nov 2004 - Aug 2005
      Account Manager
    • Optimized IT

      Aug 2005 - Aug 2022
      Technical Order Manager

      Optimized IT, formerly known as Full Service Networking (FSN), is a leading technology company specializing in managed IT services. Founded in 1987, FSN offers outsourced services that integrate customer’s computer networks, infrastructure, phone, data and security systems. FSN services are supported by relationships and certifications with the world’s leading technology companies including Microsoft, Hewlett Packard, VMware, Cisco Systems, Emerson and ShoreTel.FSN has worked with hundreds of organizations to select and implement technology investments that increase productivity. Regular system monitoring, backups, upgrades and preventative maintenance by FSN eliminates downtime, increases security and reliability, while reducing network support costs. A 99.5% uptime performance guarantee of hosted network infrastructure reflects the company’s commitment to being a trusted service business partner.Headquartered in Cincinnati, OH, FSN serves small and medium-sized businesses, educational institutions and not for profit customers. Show less

    • CBTS

      Aug 2022 - now
      Maintenance Support Specialist – Infrastructure Maintenance Renewals

      Hardware and software maintenance renewals for Enterprise client base.

  • Licenses & Certifications

    • Veeam Sales Professional (VMSP)

      Veeam
      Jun 2013
    • VMware Sales Professional (VSP)

      VMware
      Oct 2009