Steve Nicholson

Experience

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  Siemens IT Solutions and Services Pvt. Ltd.

  Jan 1995 - Jan 2000

  Technical Support Team Lead
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  Entex Information Services

  Jul 1995 - Jul 2000

  Technical Support Team Lead
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  IntraGlobe

  Nov 2004 - Aug 2005

  Account Manager
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  Optimized IT

  Aug 2005 - Aug 2022

  Technical Order Manager

  Optimized IT, formerly known as Full Service Networking (FSN), is a leading technology company specializing in managed IT services. Founded in 1987, FSN offers outsourced services that integrate customer’s computer networks, infrastructure, phone, data and security systems. FSN services are supported by relationships and certifications with the world’s leading technology companies including Microsoft, Hewlett Packard, VMware, Cisco Systems, Emerson and ShoreTel.FSN has worked with hundreds of organizations to select and implement technology investments that increase productivity. Regular system monitoring, backups, upgrades and preventative maintenance by FSN eliminates downtime, increases security and reliability, while reducing network support costs. A 99.5% uptime performance guarantee of hosted network infrastructure reflects the company’s commitment to being a trusted service business partner.Headquartered in Cincinnati, OH, FSN serves small and medium-sized businesses, educational institutions and not for profit customers. Show less

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  CBTS

  Aug 2022 - now

  Maintenance Support Specialist – Infrastructure Maintenance Renewals

  Hardware and software maintenance renewals for Enterprise client base.