Ragen Broad

Experience

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  Warner Jenkinson Europe

  Jul 2000 - Jun 2001

  Project Engineer

  Industrial placement from university.• Project managed major parts of a £3.6M upgrade project, also key member of the project team involved with all areas of this project• Developed AutoCAD drawings, P&ID’s, Process Flow diagrams and some mechanical designs, thus I developed my AutoCAD skills to a high level along with my understanding of P&ID’s• Improved personnel skills, such as communication, team work skills and organisation outside of academia

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  Leighwill Engineering

  Jul 2002 - Feb 2003

  Site/Project Manager

  Contracting for a period of 8 months as Site/Project Manager, subcontracted to Johnson Matthey in Royston, Hertfordshire. The project involved the installation and commissioning of a new production line at the main processing site.• Managed a team of 16 specialist technicians including welders, installation specialists, etc with full responsibility for their daily activities, coordinating all machinery and materials required. This needed excellent knowledge of the project, which I developed studying P&ID’s and consulting the project engineers within the Johnson Matthey project team• Planning materials requirements and the ability to perceive requirements well in advance, helped to avoid any delays, ensured the project was kept on track• Controlled all Leighwill Engineering paperwork for the project, including monthly invoices, project plans, meeting minutes, time sheets, etc. Show less

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  Reabrook Engineering

  Apr 2004 - Oct 2004

  Senior Project Engineer

  Running optimisation and debottlenecking projects for a liquid and aerosol bottling plant.• Established and maintained engineering standards, reducing time required for installation and maintenance, as well as improving consistency across operations and maintenance• Project management of small projects (£100k and under), de-bottlenecking studies and solutions, waste and energy efficiency studies and implementing solutions• To alleviate the pressure on the Project Management, I was also given sole responsibility for the Maintenance Team, ensuring they fulfilled their tasks successfully and expediently Show less

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  Alfa Laval

  Nov 2004 - Sept 2013

  Managing complex international orders (typically €500k), requiring a highly structured, organised and multicultural mind-set, to ensure delivery on time and within budget.• Provided department with more depth, thanks to my knowledge of products and systems from other parts of company. Also my extensive internal network was very helpful when trying to get quick answers• Streamlined operating procedures and modernised tools to reduce lag in issuing documents to customers, one initiative saved the team over a hundred working days in a year• Utilised knowledge of sales and the central organisation to reduce errors made, thus avoiding liquidated damages of several hundred thousand Euros on multiple occasions, and limited damage to customer relationships• Trained new members of team on processes, procedures and tools Show less Global sales management of large Closed Circuit Cooling Systems to the process industry.• Managed large international projects (typically >€5M) from quotation to order stage, dealing with diverse, multicultural teams, including local sales and end customers• Responsible for price management, technical and commercial contract management and support during negotiations• Liaised with senior management for the controlled release of information to the public domain for legal press releases on large order values• Ensured projects ran smoothly, with close collaboration with stakeholders; from the customer to production and procurement. Excellent organisation and communication skills were essential for this. Show less Designing, quoting, selling and ordering compact heat exchangers for market leading heat exchanger company.• Managed national Life Science market, looking after all Heat Exchanger sales in the UK and Ireland. This included major accounts such as GSK, Merck Sharp and Dohme and major contractors• Administered technical and commercial aspects of bid process, with support of outside sales representatives, from initial enquiry to delivery of the unit. Constant communication with the customer, designing the equipment, preparing a commercial offering and negotiating, often face to face, showing how they can optimise their process. This required a logical, considered, affable and sometimes patient approach• Presented offering to customers for large and strategic orders, ensuring expectations were met and helping, often non-technical, purchasers see the benefit of a change in technology Show less

  • Project Manager

    Oct 2008 - Sept 2013

  • International Marketing Manager

    Feb 2007 - Sept 2008

  • Technical Sales Engineer

    Nov 2004 - Jan 2007
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  Heatric

  Oct 2013 - Apr 2015

  Project Manager for Heatric Services
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  Phoenix Trading

  May 2015 - Mar 2017

  Independent Trader
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  Broadthinking Consulting LLC

  Mar 2016 - Mar 2022

  Managing Director
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  Totom Construction

  Jun 2022 - now

  Social Media Manager and CRM Developer