Sonny Patel

Experience

• 

  Costcutter Supermarkets Group Limited

  Apr 2014 - Sept 2017

  Manager

  • Manning and maintaining the tills during the shift when required.• Cashing up at the end of the day and depositing cash and cheques to the bank whenrequired.• Greeting and Assisting customers with their purchases ensuring that they get thebest service.• Identifying customer needs and ensuring that stock levels are up to date.• Actively merchandising areas of the store to attract more customers.• Maintaining product knowledge allows me to increase awareness of promotionalproducts that work on a 3-week Rota to customers.• Refilling of stock to ensure that the shop is full and checking product dates to keepin line with trading standards as well as managing stock control.• Maintaining profit margins by having select promotions so that customers areattracted and are more likely to make addon’s which drive profits higher.• Liaising and negotiating with suppliers to get the best prices to drive profits higher.• Maintaining health and safety standards on site keeping the floor clean andentrance assessable at all times.• Managing staff rotas and training staff on the store Epos system and Orderingsystem ensuring fellow staff are able to work efficiently and staff are at the business at the right times when required. Show less

• 

  John Lewis

  Sept 2017 - May 2019

  Sales Executive (Consumer Electronics)

  • Proactively Led training teams to ensure all consumer electronic staff understandtheir products and can effectively transfer information to customers.• Managed client expectation by making sure that all customers are greeted andattended to when required whilst also having the ability to communicate complextechnical information in a relevant meaningful manner.• Liaised with teams and departments both internal and external to the business toensure that high demand products have been ordered or are in stock.• Ensured that clearance and reduced to clear stock is visible to customers to ensure that there is an improved level of shrinkage, so that budgets are not compromised.• Carried out Quality Assurance checks on new products by testing and assessing thefunctionality of the system, for example ensuring that all headphones on display arecharge and working to required levels especially those that are in high demand.• Extensive knowledge of electrical and home technology such as laptops, computers, phones, and tv’s by keeping up to date with training sessions both internally andexternally by John Lewis and brands that are sold within the store.• Communicating and assisting fellow colleges to ensure work is completed to a highstandard and therefore maintaining a great relationship with peers andmanagement.• Fully Aware of Health & Safety measures in a shop environment.• Compatible with numerous technical systems, Computer stock systems (CSS), Handheld terminal (HHT), EPOS and Connex, therefore I am able to assist colleges whomay be in need of help.• Created bespoke detailed reports identifying causes for concern and progress made via Connex John Lewis complaints system. Show less

• 

  Manning Stainton

  Dec 2019 - Sept 2020

  Sales Negotiator
• 

  Premier Lidgett Lane stores

  Sept 2020 - now

  Director
• 

  Premier Raynel stores ltd

  Sept 2020 - now

  Director
• 

  Premier Lingfield News ltd

  Sept 2020 - now

  Director
• 

  WOODHOUSE CONVENIENCE STORE LTD

  Jul 2024 - now

  Director