John D SFC MIL USA Pavlik

Experience

• 

  U.S. Army

  Sept 1993 - Jul 2016

  Telecommunications Chief

  My responsibilities were to manage a team of over 20 individuals and make sure that all daily tasks were planned and performed to standard. I was also responsible for a network that had over 300 computer and telephone users on it.

• 

  Green Echo

  May 2016 - Sept 2016

  Computer Support Technician

  Imaged and upgraded computers remotely from Windows XP to Windows 10. Assisted in upgrading over 2000 computers and ensuring that no user data or printing capabilities were lost. Cleaned up active directory for company we were contracted by as well as server maintenance.

• 

  Customer service representative

  Sept 2016 - Jan 2017

  Technician

  Provided technical support on lighting products as well as Philips Hue products.

• 

  Waco Independent School District

  Jan 2017 - now

  Troubleshoot computer related hardware and software issues. Provide IT support to the administration building staff as well as assist the field technicians taking care of there campuses.

  • Senior Systems Engineer

    Jun 2020 - now

  • System Engineer

    Feb 2019 - Jun 2020

  • Help Desk Technician

    Jan 2017 - Feb 2019