Duradarshi Mohanty

Experience

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  Ohris

  Jul 2010 - May 2013

  Food and Beverage Captain

  • Always greet and welcome guests promptly in a warm and friendly manner.• Always thank and give fond farewell to guests conveying anticipation for their next visit.• Assist guest with table reservation.• Assist guest while seating.• Ensure guest is serviced within specified time.• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.• Serve food courses and beverages to guests.• Set tables according to type of event and service standards.• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.• Check with guests to ensure satisfaction with each food course and beverages.• Responsible for clearing, collecting and returning food and beverage items to proper area.• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.• Complete closing duties, including restocking items, turning off lights, etc.• Take an active role in coaching and developing junior staff. Show less

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  Royal Reve Hotel

  Jun 2013 - now

  Banquet Manager

  • Discussing sales contract details with the banquet sales director and the head chef.• Planning the venue layout according to the number of guests and the type of event.• Determining the number of table waiters and servers required.• Supervising the placement of tables, chairs, cutlery, plates, glasses, and table linens, centerpieces, heating lamps, serving utensils, and carving stations.• Consulting with the Head Chef regarding the timing of meal courses to be served.• Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.• Managing the availability of liquor and soft drinks, when required.• Preparing work schedules and completing documentation in a timely manner.• Answering customers' questions and accommodating special requests. Show less