Jacob Rogers

Experience

• 

  Napleton Automotive Group

  Jul 2008 - Jun 2010

  Apprentice Technician

  Perform basic automotive maintenance including oil changes, tires, brakes, and fluid exchanges. Aided in Journeyman Technician diagnosis and repair.

• 

  Bettenhausen Automotive

  Jun 2010 - Feb 2014

  Skilled Technician

  Diagnose and repair gas engine vehicles. Repairs can include engines, heating and air conditioning, electrical, steering and suspension, brakes, and some transmissions.

• 

  Christopher's Dodge World and Mitsubishi

  Sept 2014 - Oct 2015

  Greet each customer promptly and courteously. Interview customer until there is a full understanding of customer's concerns. Learn, retain customer's names. Provide estimates of repair and updates on vehicle's status of completion. Inspect car and point out additional needed service work. Promote service sales and look for opportunities to suggest new car sales. Write all repair orders clearly and completely. Maintain current knowledge of mechanical operations of entire product line. Understand all mechanical service contracts. Schedule work accordingly based on shop load. Show less

  • Assistant Service Manager

    Aug 2015 - Oct 2015

  • Lead Technician

    Sept 2014 - Aug 2015
• 

  Empire Lakewood Nissan Inc

  Apr 2016 - now

  • Service Manager

    Dec 2018 - now

  • Service Advisor

    Apr 2016 - now