Experience

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  Bt group

  Aug 2019 - Nov 2022

  • Acted as a liaison between project managers, team members, and stakeholders to ensure effective communication and coordination.• Assisted in project planning, scheduling, and resource allocation, utilizing PMP methodologies to optimize project delivery.• Supported the development and maintenance of project documentation, including project charters, schedules, and status reports.• Coordinated project meetings, including agenda preparation, minute-taking, and follow-up on action items to ensure timely progress.• Contributed to risk management activities by identifying potential risks and assisting in the implementation of mitigation strategies.• Played a key role in budget tracking and expense management for projects, ensuring adherence to financial constraints and reporting requirements.• Utilized project management tools and software to track project progress, monitor milestones, and generate performance reports.• Assisted in quality assurance activities, including the review of project deliverables to ensure alignment with project requirements and standards.• Supported change management processes by documenting change requests, assessing impacts, and facilitating decision-making.• Provided administrative support to project managers, including calendar management, travel arrangements, and expense reconciliation.• Acted as a point of contact for project-related inquiries, facilitating timely responses and resolution of issues.• Participated in continuous improvement initiatives within the PMO, contributing ideas for enhancing project management processes and practices.• Collaborated with cross-functional teams to identify dependencies and streamline workflows, ensuring smooth project execution.• Assisted in the onboarding of new team members, providing guidance on project management methodologies and tools. Show less • Coordinated project initiation activities, including stakeholder identification and project scoping, to ensure a clear understanding of objectives and requirements for site migrations to FTTP (Fiber to the Premises) services across UK locations.• Assisted in the development and maintenance of project plans, timelines, and resource allocation schedules using project management tools, facilitating efficient project execution, and tracking progress towards migration milestones.• Supported project managers in conducting site assessments, risk assessments, and feasibility studies to identify potential challenges and mitigation strategies, contributing to successful project delivery and minimizing disruptions during migrations.• Liaised with cross-functional teams, including network engineers, technicians, vendors, and site owners, to coordinate site surveys, installations, and testing activities, fostering collaboration, and ensuring alignment with project objectives and timelines.• Compiled and analyzed project data, prepared reports, and communicated project status updates to key stakeholders, facilitating transparency, accountability, and informed decision-making throughout the migration process. Show less

  • Service Reliability Engineer (Worked as Supportive PMO)

    Jul 2021 - Nov 2022

  • PMO Associate - BT Openreach (Fibre Network Delivery in PMO)

    Aug 2019 - Jun 2021
• 

  Capgemini engineering

  Nov 2022 - now

  Promoted to "Professional I" at Capgemini in April 2024.• Managing project schedules, budgets and resources for Cisco Collaboration domain projects.• Managing the implementation of earned value management (EVM) techniques, which involves integrating cost, schedule, and scope data to assess project performance objectively. Using EVM principles, I calculate key earned value metrics including Planned Value (PV), Earned Value (EV), Actual Cost (AC), Cost Variance (CV), Schedule Variance (SV), Cost Performance Index (CPI) and Schedule Performance Index (SPI).• Collaborating with cross-functional teams (engineering, sales, operations) to ensure seamless project execution. Show less • Supporting project managers in developing and implementing project plans aligned with Cisco's PMO methodology.• Tracking project progress, identifying risks and issues, and implemented corrective actions to ensure project delivery within timelines and budget constraints.• Managing the implementation of earned value management (EVM) techniques, which involves integrating cost, schedule, and scope data to assess project performance objectively. • Proactively identifying potential risks that could impact project timelines, budgets, or quality standards by analyzing project plans, conducting risk assessments, and collaborating with project managers and stakeholders to uncover any potential threats.• Implementing project governance processes, including change management and risk mitigation strategies, to ensure project success.• Working closely with project teams to develop comprehensive risk mitigation plans tailored to address identified risks and providing guidance and support to project managers and team members on identifying, assessing, and responding to risks effectively.• Developing and implementing robust quality assurance processes to monitor and evaluate project deliverables throughout the project lifecycle. • Managing change requests submitted by project teams or stakeholders that involves evaluating change requests for their impact on project objectives.• Facilitating compliance reviews to assess project activities against regulatory requirements and internal policies. • Facilitating the use of RACI matrices to clarify roles and responsibilities within project teams involving working with project managers and stakeholders to define who is Responsible, Accountable, Consulted and Informed for each project task or deliverable. • Utilizing various tools and technologies like Control Charts, Pareto Diagrams, Scatter Diagrams and Decision Trees to assess project health and make informed decisions. Show less

  • Professional I (Working at PMO Office)

    Apr 2024 - now

  • Senior Analyst (Worked at PMO Office)

    Nov 2022 - Apr 2024