Experience

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  Nexttech solutions

  Jan 2016 - Jan 2017

  Account executive

  Work at Overseas Business Department in Nganluong.vn payment gateway• Create detailed business plans and KPIs to facilitate the attainment of goals and quotas• Provide professional after-sales support to enhance the customers’ dedication (All inquiries inintegration, legal matters, money transfer, etc.)• Manage the entire sales cycle from finding clients to negotiating agreement and securing deals• Maintain in frequent contact with the clients in my responsibility and unearthing new salesopportunities through networking Vis mindre

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  Hanoi golf academy

  Jun 2016 - Nov 2016

  Hr executive
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  Generali vietnam life insurance

  Aug 2017 - Apr 2020

  Work at Agency Initiatives and Special projects team: develop and implement ideas initiated by Generali Vietnam and Group into business to facilitate distribution channels' operations• Adept in handling special projects on managing and boosting production of agency, including designing proposal and communications plan; meeting with key stakeholders for project review/update; writing business requirement and seeking for approval; managing on timeline and budget; maintaining periodic and ad-hoc reports to keep track on project's efficiency while anticipate risks to mitigate them• Standardize the operating procedure of worksite marketing which helps to promote selling Group Life insurance policies both online and offline. (Online through Genova Portal – which including studying business flow and writing business requirements to enhance/modify system to meet agency’s needs)• Support sales in setting up collaboration with Corporate Agents: define SOP, collabrate with other Departments (Actuarial/Distribution Adminstration/Internal Audit/Corporate Business) to make it work• Key team member in Gen Career project team – a web-based recruitment tool: Do research on Agency’s needs; Work with Agency Training team to construct BR and app wireframe (using Balsamiq tool); Write PAR to seek for finanial approval; measure post-launching outcome to improve app’s adoption rate Vis mindre Execute talents recruiting plans “Genext 2018” within both agency and in-house settings which attracted more than 300 applications within 3 months: manage all phases of full-cycle recruiting, from initial sourcing to screening and onboarding; creatively source high-calibre candidates by leveraging recruitment tools (career fair, social media communications); promote company branding in more than 20 big universities.• HR Support: Valued for versatile skill-set within HR department, filling in when needed to assist with employee engagement activities, payment, benefits administration and other HR functions. Vis mindre

  • Management Trainee - Distribution, Operations Management Department

    Jun 2018 - Apr 2020

  • Management Trainee - Human Resources Department

    Aug 2017 - Jun 2018
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  Aia vietnam

  Apr 2020 - Jul 2022

  Project manager

  I conduct many roles in my team and participate in different projects per the request of AIA Group Office. I am expected to deliver effective digital transformation projects to increase Agency’s productivity and customers’ experiences:- Project manager of SIM – a social media prospecting platform, proactively collaborate with IT/vendors to convert business needs to technical solution and ensure deliverables fall within the applicable scope and meet the requirements of all stakeholders- Product owner of “iRecruit” project (approximately $US600.000) to convert paper recruitment process to e-process, which includes acquiring user requirements, writing user stories, prioritizing product backlogs as well as preparing documents for launching and getting users’ feedback for further improvements.- Participate in “i-POS” project (online selling tool) and Digital activities management project to drive adoption to 75%, including provide product training, user guide, tools, report, incentives to help salesforce get familiar with new technologyMy tasks include:• Run Sprints and manage product backlogs • Work closely with stakeholders to acquire user requirements• Assist in prototype building process and define new workflows using Design Thinking method• Work with IT department to deliver the product on timeline and budget• Communicate and support end users after launching• Handle periodic report to keep track on project’s progress and potential risks Vis mindre

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  Foss

  Nov 2022 - now

  Student assistant

  I am presently contributing to the Foss Product team in successfully launching a SaaS product. My core responsibilities encompass:- Analyzing and interpreting field test data, diligently maintaining dashboards, and constructing comprehensive summary reports to support data-driven decision-making.- Collaborating in the creation of instructional videos aimed at facilitating seamless onboarding experiences for our customers.- Collecting and leveraging information acquired from field tests to derive actionable insights- Assisting in the preparation and management of master data for demonstrative sessions- Undertaking ad-hoc tasks as required, ensuring operational efficiency and optimal project outcomes. Vis mindre