Experience

• 

  Ibm

  Aug 2012 - Feb 2014

  Involvement in all account projects and changes involving the team.Represent the team as a knowledge focal point in meetings with the account and client as well as in internal projects.Assisting the team in any process related questions regarding handling requests via mail and ticketing systems.Ensure compliance to business approvals and security procedures both in terms of IBM and client requirements.Work closely with the Team Leader, the First Line Manager and the Delivery Analyst in Continuous Improvement projects.Involvement in audits and other compliance focused activity. Show less

  • Subject Matter Expert / Process Coordinator

    Sept 2013 - Feb 2014

  • 2nd Line Technician

    Feb 2013 - Aug 2013

  • User Administrator

    Aug 2012 - Feb 2013
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  Nordea

  Mar 2014 - Sept 2021

  My main responsibilities were to support the handover of operational tasks from Project to Nordea’s support organization. I was also the owner / coordinator for the processes related to Creation, Modification and Deletion of Order items in Nordea’s internal request-portal.

  • Identity & Access Management solutions - IT Specialist

    Jul 2016 - Sept 2021

  • Specialist - Supporting Services

    Jan 2015 - Jun 2016

  • Senior It Supporter - Request Fulfillment

    Mar 2014 - Dec 2014
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  Epical

  Sept 2021 - now

  Iam business analyst