Experience

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  Leonisa s.a.

  Nov 2014 - Aug 2018

  Geolocation analyst

  Analyzed demographic and cartographic information in order to reassign customers to sales zones, preparing sales reports and establishing new territory limits and distributions for the Commercial Department in 14 countries.

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  Tann colombiana

  Jan 2019 - May 2020

  Project manager and technical support

  Project Manager in charge of the generaring a new KPI model for the Operations Department. Implemented an on boarding Project in order to decrease waste in the production plant and prepared reports for Headquarters in Austria.

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  Americas business services - abs

  Oct 2020 - Sept 2022

  Disputes specialist

  Disputes agent assigned to an Eastern Canada portfolio. In charge of validating customer’s accounts, invoicing processes and needed corrections in order to guarantee they will have a good payment behaviour.

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  Astound digital

  Sept 2022 - now

  Resource coordinator