
Stephanie Smithers
Intern

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About me
| Experienced Relationship Manager | Driving Client Success and Building Lasting Partnerships
Education

Perrysburg High School
2003 - 2007
Miami University
2007 - 2011Bachelor of Arts International/Global StudiesActivities and Societies: Dean's List: Fall 2009, Chi Omega Public Relations Committee: January 2008-August 2009, Association of Latino & American Students: September 2008-December 2009 Studied abroad in Dijon, France: Summer 2009, Studied abroad in Santiago, Chile: February 2010-July 2010

Université de Bourgogne
2009 - 2009FrenchAttended in Summer 2009

Universidad Adolfo Ibáñez
2010 - 2010History, SpanishAttended in Spring 2010
Experience

The New York Times
Jan 2010 - Jan 2010InternPlanned, analyzed and proposed a high-impact multimedia approach targeting the collegiate audience which was ultimately presented to NYT executives. Also gained experience within print, digital and mobile marketing, and developed strong communication skills by making group presentations to NYT managers.

The New York Times Company
Jun 2011 - May 2013Education & Fine Arts Advertising Sales• Undertook a multifaceted role encompassing client prospecting, strategic cold calling, and insightful consulting, alongside the development and maintenance of robust client relationships, and the proficient execution of dynamic advertising campaigns.• Achieved exceptional results, driving print revenue to exceed $1.1 million and digital revenue to reach $165,000 annually.

The King's Language Institute
Jun 2013 - Oct 2013Corporate English Teacher• Taught English to diverse, professional individuals at Metso Minerals and Antofagasta Minerals. Developed lesson plans using reading, writing and audio resources, and evaluated student performance.

Hays
Oct 2013 - Jun 2014Recruitment Consultant• Expanded client and candidate pipelines via strategic cold calling and meticulous market research within the engineering industry.• Conducted comprehensive interviews, proficiently assessed client requirements, and successfully placed 15 candidates.• Worked exclusively in Spanish, leveraging bilingual proficiency to effectively engage with clients and candidates.

AVISPA LLC
Jun 2014 - Oct 2014Recruiter• Recruiter for Schlumberger, CBS, Apria Healthcare, and Riverbed Technology. Sourced, screened, and consulted candidates seeking employment opportunities. • Effectively matched candidates with job openings.

Euromonitor International
Jan 2015 - Dec 2015International Business Development Executive• Provided dedicated services to a diverse clientele exceeding 50 companies within the consumer electronics industry.• Oversaw the entire sales process, taking charge of critical stages such as identification, development, and efficient management.• Delivered exceptional customer service and consistently surpassed client expectations, establishing a reputation for excellence.

Steve Quick Jeweler
Jan 2016 - Dec 2016Sales Associate• Consistently surpassed monthly sales targets by an impressive margin of 20-30%, demonstrating a high level of sales acumen.• Cultivated, fostered, and established strong and lasting relationships with clients, merchandisers, and distributors.

Cigna Healthcare International Health
Jan 2017 - May 2021Global Account Manager• Managed 200+ account relationships, focusing on client onboarding, policy education, value-based consulting, upsells, & renewals.• Resolved escalated client and member issues, proactively anticipating problems, and fostering deepened meaningful relationships.• Conducted in-person meetings with existing clients to evaluate current services and proactively capitalize on sales opportunities.• Surpassed the client retention goal by an impressive 45%, demonstrating an exceptional ability to foster long-term partnerships. Show less

NPH USA
Nov 2021 - Jan 2023Donor Relations Officer• Led and facilitated impactful regional board meetings and presentations, events, and international trips, strategically managed volunteers and interns, and proactively identified opportunities for growth and development.• Spearheaded cross-departmental collaboration to enhance fundraising initiatives and surpassed revenue targets.• Nurtured and expanded long-term relationships with key stakeholders, fostering a positive organizational image.• Crafted compelling marketing materials and generated comprehensive reports to support numerous campaigns and objectives.• Successfully secured donations exceeding $1,000,000, showcasing a proven track record of exceptional fundraising prowess. Show less

Eataly
Apr 2023 - Jan 2024Waitress
Licenses & Certifications

Lucas County Human Trafficking Coalition Completion
Sept 2014
Certified Occupancy Specialist (COS)
National Center for Housing ManagementJan 2025
Yoga Instructor Certification
Yogaview ChicagoJul 2021
Volunteer Experience
Front Desk Staff
Issued by ZEN YOGA GARAGE LLC on Feb 2023
Associated with Stephanie SmithersFront Desk Staff
Issued by Sat Nam Yoga Chicago on Oct 2019
Associated with Stephanie Smithers
Languages
- enEnglish
- spSpanish
- frFrench
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