Sarah Harris

Experience

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  RadioWorks

  May 2000 - Aug 2005

  Account Manager for Hawkes Bay region. Responsible for scheduling, credit control and administration for Auckland department.Also responsible for nationwide support of other office/administration managers with Airwaves system

  • Account Manager

    Mar 2003 - Aug 2005

  • Administration Manager

    May 2000 - Feb 2003
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  APN News & Media

  Aug 2005 - Nov 2006

  Financial Analyst

  Financial & Business Analyst for Wairarapa Times Age and Horowhenua Kapiti Newpapers, responsible for:Annual budgetsWeekly & Monthly financial reports and analysisRevenue Analysis

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  APN News & Media Regional Newspapers

  Nov 2006 - Feb 2010

  Sales Manager

  Wairarapa Times Age:Nov 2006 - December 2008Won Advertising Manager of the year for APN Regional Newspapers for 2008Won Sales Team of the year for APN Regional Newspapers for 2008Managed Advertising/Sales departments for Wairarapa Times Age and associated community newspapers within Wairarapa/Palmerston North regions.2 managers direct reports and 20 staff overallNorthern Advocate (Whangarei):Jan 2009 - April 2009 (Secondment)Managed Advertising/Sales Departments for Northern Publishing (daily and community newspapers within the Northland region).3 managers direct reports and 25 staff overallBay of Plenty Times:April 2009 - Feb 2010Managed Advertising/Sales teams for Bay of Plenty region (daily and community newspapers)4 managers direct reports and 50 staff overall Show less

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  APN News & Media (currently known as NZME)

  Feb 2010 - Feb 2013

  Responsibilities:• Oversee additions and upgrades to technology, strategies and systems for the advertising departments within APN New Zealand• Design implementation strategy that works for each individual business unit and their unique requirements• Work on key projects and initiatives to rejuvenate the publishing business throughout NZ• Develop and deliver a robust development and training programme for all Sales Managers and Sales Reps throughout New Zealand publishing, digital and magazine divisionsMajor Achievements:• Lead role within revenue team responsible for NZ Herald change to compact format • Responsible for designing new modular sizing structure, ratecards and specs for NZ Herald• Responsible for design and rollout of training to all Auckland based sales managers, sales reps and production staff regarding compact changes (including content and environment changes), modular format changes and new pricing structure• Lead role in advertising stream for Regional Newspapers conversion to compact and modular advertising• Salesforce upgrade and training rollout for NZ Herald, NZ Magazines and Digital teams• Oversee Customer Self Service project – focusing on pricing and execution strategies• Develop strategic plan for L&D requirements for 2013• Investigate and provide high level needs analysis for new self-service model for Real Estate, Motoring and Key Account clients• Lead role in upgrading the NZ booking system, including technical guidance from sales department, initiating user acceptance testing from various teams across the group and completing a nationwide roadshow to ensure new product was introduced seamlessly into the business Show less Responsibilities:• Design, implement and continue development of Salesforce CRM system for APN NZ.• Senior System Lead for APN Australasia. • Design and rollout training of all development, upgrades and best practice policy.Major Achievements:• Successful rollout of Salesforce to over 300 users through APN NZ.• Stage one – development of the system to meet business requirements (including NZ Herald, seven regional business units, NZ Magazines and digital).• Stage two – rollout to all sites and teams around NZ with a preliminary communication team going in first, followed by group training support and finally a second onsite training session with each user.• Stage three – development of a best practice suite, followed by a NZ wide roadshow for implementation with management and staff.• Stage four – extensive development to fulfil additional requirements from the business for pipeline forecasting and producing ad schedules for quotes (and future proofing for integration with our booking system).• Consult and assist with Australian division requirements and future planning.• Achieved a high level of adoption across the business (approx. 50% high usage, 35% medium usage and 15% low to non usage). Show less

  • Business Architect (Strategic Technology Projects)

    Jan 2012 - Feb 2013

  • Salesforce Solution Architect

    Feb 2010 - Dec 2011
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  Aon Hewitt

  May 2013 - Jul 2015

  Sales Operations Manager

  Sales Operations lead for the Pacific regionSalesforce.com lead for Pacific regionSales, pipeline and forecast reportingSales EffectivenessKey business areas; Retirement and Superannuation, Financial Advice, Remuneration & Reward, Health & Benefits, Workers Compensation, Engagement, Assessment, Leadership, Insurance

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  Trineo Ltd

  Jul 2015 - Jul 2019

  Principal Consultant

  Major projects include:Lead a cross functional team to deliver a multi-faceted technology solution that replace existing legacy systems with a flexible and scalable solution in the pathology industry.Solution includes; Heroku, React, Ruby on Rails and Salesforce, with interactions to Cold Fusion and C++ legacy systems Hands-on involvement in developing and updating roadmap, solution design, delivery management and QA/UATDevelopment of online diagnostic tools for managing teams using Salesforce CommunitiesDevelopment of a custom fundraising app using Salesforce Communities and JavascriptTrineo are a fast growing provider of Salesforce and bespoke software solutions in Australia, New Zealand and North America. (Edit Nov 21, Trineo are now part of Traction on Demand) Show less

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  Deloitte Digital

  Aug 2019 - Jan 2021

  Director

  Director responsible for the Healthcare industry, focusing on Salesforce lead transformations.Projects include: Public Health: Covid contact tracing system implementations involving Salesforce (Health Cloud), Mulesoft and existing legacy systemsHealthcare/Disability: End to end business and system transformation involving Salesforce (Service Cloud, CPQ & Billing, Marketing Cloud, Social Studio) Skedulo, Lumary, Dell Boomi, Sage, AWS Connect, and existing legacy systems

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  New Horizons Enterprises Limited

  Jan 2021 - Dec 2021

  General Manager - Enterprise Intelligence, Insights and Growth

  I managed an awesome team that was responsible for:* Product development & growth within the NDIS/Mental Health sector* Business Intelligence, insights and financial analytics using AWS, Snowflake & Power BI* Tenders & Grants(MOH, LHDs and PHNs across NSW)

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  Baltune Consulting Pty Ltd

  Mar 2022 - now

  Founder & Principal Consultant

  Specialising in technology, strategy, transformation, solution design, business architecture, user experience, customer research, change management.