Malaka Premaratne

Malaka Premaratne

Sales Executive

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location of Malaka Premaratneمحافظة العاصمة المنامة البحرين

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  • Timeline

  • About me

    Sales Maestro & Key Accounts Architect | Elevating Brands through Digital Mastery and Operational Excellence

  • Education

    • NCC Education

      -
      International Diploma in Computer Systems Computer Science Distinction
    • Sri Lanka Institute of Marketing-SLIM

      -
      Post Graduate Diploma in Marketing Sales, Distribution, and Marketing Operations
    • NCC Education

      -
      Postgraduate Diploma in Business Management
    • Coursera

      2024 - 2024
      Google Digital Marketing & E-commerce Professional Certificate BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    • D. S. Senanayake College

      -
      High School
  • Experience

    • RECKITT BENCKISER

      Apr 2003 - Jun 2004
      Sales Executive

      Distributing the company product portfolio to the tradePreparing Redistribution planAchieving the targets provided by the companyMeeting the deadlines according to the requirements of the companyIncreasing and meeting company sales volume to enhance the market share of the terriotoryCreating and keeping the Public Relationship with the traders and consumers

    • CBL Group

      Jun 2004 - Oct 2008
      Sales Administrator

      Maintaining and managed workflow of 200 employees including 16 Area Sales Managers, 32 Sales Executives, 124 Sales Representatives and 11 Admin department staff.Assisting the Sales manager, General Manager, and Director of Sales in organizing monthly and annual meetings, and training sessions nationally and regionally.Representing the company in community trade shows and conferences.Handling sensitive customer issues and important employee matters.Monitoring the work progress of Salesforce.Preparing sales analysis reports according to the requirements.Monitoring the Redistribution sales and figures daily, weekly and monthly.Prepared the targets for the Redistribution of territories.Handled customer complaints, distributors and redistribution problems.Developed the tracking system to identify the weak points of territories with the intention of achieving targets. عرض أقل

    • DHL Global Forwarding

      Nov 2008 - Dec 2009
      Operation Executive

      Handling the operation of CISCO Systems, Ericson, Dell, Airtel and Schneider Electric.Reporting to the Singapore branch for CISCO inventory, parts receivings & dispatches as per the serial numbers.Handling warranty claims and product replacements.Maintaining the stock levels, storing, and stacking system as per the client's guidelines and as per serial numbers.Handling the delivery team and system based on the priority level.Handling POs, GRNs, Materials requests and dispatch noes, DNs and Cusdecs.Maintaining the inventories using different ERP systems.Preparing and submitting reports of inventory, received and dispatched materials, damaged and defective items, and replacements weekly and monthly to the clients.Carrying out weekly, monthly, and annual stock counts.Meeting with clients to understand the requirements and for the smooth operation. عرض أقل

    • Impluse Marketing

      Jan 2010 - Oct 2013
      Trainee Marketing Manager

      Designing and Arranging promotional campaigns for the company product portfolio.Arranging meetings with every type of customer and client from the clerical level up to the CEO’s level to enhance business opportunities.Identifying the market trend and preparing the POS materials.Visiting key customers and doing presentations about the company portfolio.Handling business proposals, quotations, and all kinds of reports.Arranging indoor, and outdoor training sessions and materials for new recruitments. عرض أقل

    • Union Group

      Nov 2013 - Oct 2014
      Sales Executive

      Finding leads, proposing products & services , and closing deals.Coordinating with the clients to find out their requirements to provide the best service for them.Handling customer complaints.Making necessary reports and invoices.Handling the outbound and inbound shipments.Handling and coordinating with all other branches and subsidiaries in Bahrain, UAE, Qatar, and KSA.

    • Pressco WLL

      Dec 2014 - Aug 2016
      Sales Executive

      Meeting prospective clients and promote the company product portfolio.Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services.Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.Preparing necessary reports and presentations to the management

    • Reza Hygiene

      Sept 2016 - Feb 2022
      Commercial Executive

      Developing and sustaining solid relationships with key clients that bring in the most income for the company.Addressing and resolving key clients’ complaints.Acting as the main point of contact between key clients and internal teams.Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.The administrator of the company ERP and web-based Service Support System and controlled over 1000+ service contracts.In charge of the company's Technical support team and the Service support team.Handling inbound and outbound shipments, deal with the MOH, MOIC, and Customs affairs.Engaging with local and foreign suppliers to place and receive orders on time, and get quotations.Experience in the inventory system, maintaining the minimum stock level, FIFO method and reporting the short expire items in advance, GRNs, and Delivery notes.Preparing the reports of incorrect receiving, damaged, and expired items.Conducting training programs for customer staff. عرض أقل

    • McFire Safety Solutions WLL

      Mar 2022 - now
      Sales & Key Accounts, Digital Marketing and Operations Specialist

      Developing trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquiring a thorough understanding of key customer needs and requirements.Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.Ensure the correct products and services are delivered to customers in a timely manner.Preparing presentations of products & services to existing and prospective customers.Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.Developed the inventory system, operation, and document process.Issue and track the progress of purchase orders, dispatches, and deliveries.Exploring new local and foreign suppliers, get quotations, and negotiate to get the best product and pricePreparing technical presentations of products & services to customers and prospective customersCompiling reports on account progress, goals, and forecasts for account teams and stakeholdersConducting fire-fighting & CPR training عرض أقل

  • Licenses & Certifications

    • Attract and Engage Customers with Digital Marketing

      Coursera
      Apr 2024
      View certificate certificate
    • Foundations of Digital Marketing and E-commerce

      Coursera
      Mar 2024
      View certificate certificate
    • Digital Marketing & Communications Level 7 Postgraduate diploma

      NCC Education
      Jan 2023
    • Project Managetment Level 7 diploma unit certificate

      NCC Education
      Jul 2022
  • Volunteer Experience

    • Shool Red Cross volunteer

      Issued by Sri Lanka Red Cross Society on Aug 1996
      Sri Lanka Red Cross SocietyAssociated with Malaka Premaratne