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Russel Roberts B.Sc, ITIL

Russel Roberts B.Sc, ITIL

Service Desk Analyst

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location of Russel Roberts B.Sc, ITILJamaica

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  • Timeline

  • About me

    Service Desk Analyst at JN Bank

  • Education

    • University of Technology Jamaica

      2009 - 2013
      Bachelor of Computer Science

  • Experience

    • The Jamaica National Group

      Oct 2015 - now
      Service Desk Analyst

  • Licenses & Certifications

    • CompTIA Server+

      CompTIA

    • ITIL Foundation Level

      ITIL Courses
      Mar 2016

    • IT Service Desk: Customer Service Fundamentals

      LinkedIn
      Mar 2022