Vaibhav Singh

Experience

• 

  HighRadius

  Jan 2021 - Mar 2021

  Full Stack Developer

  Worked on AI-Enabled FinTech B2B Payment Date Prediction Application.• Built an ML model to predict delays in clearing date of account receivables from past records.• Deployed the project using Java and provided the user interface.• Prepared dashboard using ReactJS and provided the users with many functionalities

• 

  Cognizant

  Mar 2022 - now

  • Administered Linux systems, optimized performance, and managed SQL databases for data sanity.• SQL Database Management: Managed and optimized SQL databases for a network of 50+ transaction servers, improving system efficiency by 25% and reducing downtime by 40% over two years. Provided troubleshooting and support for database issues.• Incident Management: Directed 24/7 ETL production support, reducing system downtime by 30% within six months through proactive monitoring and incident resolution with Splunk and Datadog. Led incident response efforts and conducted root cause analysis.• Automation and Monitoring: Utilized automation tools and monitoring solutions to ensure high availability of production environments. Actively engaged in application health monitoring and optimized resource allocation.• Technical Documentation: Developed comprehensive documentation for 20+ systems in Confluence, boosting team efficiency by 30% and ensuring compliance. Built a knowledge base to support customer inquiries.• Customer Support: Delivered excellent customer experience by resolving solution cases of moderate complexity. Maintained high customer satisfaction through end-to-end ownership and effective communication.• Cloud Technologies: Basic knowledge of public cloud domains such as Microsoft Azure and AWS. Supported cloud infrastructure and ensured adherence to industry best practices for security.• Cross-functional Collaboration: Worked effectively in an international environment, collaborating with global and virtual teams. Leveraged exceptional interpersonal skills to build and maintain strong client relationships. Show less

  • Sr. Systems Engineer

    Aug 2022 - now

  • Programmer Analyst

    Mar 2022 - Aug 2022