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Cyrena Malkowski

Cyrena Malkowski

Cashier

Followers of Cyrena Malkowski382 followers
location of Cyrena MalkowskiLake Forest, California, United States

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  • Timeline

  • About me

    Project Manager at Beta Bionics

  • Education

    • University of California, Santa Barbara

      2014 - 2018
      Bachelor of Science - BS Psychology & Brain Sciences

  • Experience

    • Firehouse Subs

      Jun 2014 - Oct 2014
      Cashier

      During this job, I provided excellent guest service, exemplified composure when confronted with obstacles, trained new employees on quality customer service, and organized stock and inventory.

    • UCSB Women's Lacrosse

      Sept 2016 - Jun 2017
      Fundraising Chair

      I reached out to companies in the area and formed relationships with business owners. Together, we coordinated events with the intention of raising money for the lacrosse team and increasing the business traffic of the establishment.

    • Animo

      Jan 2018 - Mar 2018
      User Experience

      Used the rental app to rent vehicles intended to be used for ride-sharing apps such as UberProvided detailed feedback on the appearance, accessibility, complications, and overall satisfaction with the ride-sharing serviceAdvertised the company and upheld company values when interacting with each customerWorked with my supervisor to troubleshoot connectivity and application issuesWorked independently and managed my own hours and customer experience

    • UCSB Social Perception Lab

      Mar 2018 - Aug 2018
      Research Assistant

      I worked together with a team to prepare appropriate lab protocols and instructions for other RAs, conducted the study with the subjects and guided them through the experiment, troubleshot computer errors that occurred during the experiment, and remained calm and professional during stressful situations such as encountering programming failures and uncooperative subjects.

    • Crisis Text Line

      Aug 2018 - Aug 2019
      Crisis Counselor

      Received training in proper procedure for calming down individuals under duressProvided consistent support empathy, and advice in a highly emotional environmentCalmly analyzed emotional situations and improvised solutions on the spotMaintain professional relationships and abided by confidentiality agreementsBalanced personal self-care when dealing with sensitive topics

    • Beta Bionics

      Jan 2019 - now

      • Project Manager

        Dec 2020 - now

      • Senior Software Tester

        Aug 2020 - Dec 2020

      • Software Tester

        Jan 2019 - Aug 2020

  • Licenses & Certifications

  • Volunteer Experience

    • Crisis Counselor

      Issued by Crisis Text Line on Aug 2018
      Crisis Text LineAssociated with Cyrena Malkowski