Mark J. M.

Experience

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  Exponent Failure Analysis Associates

  Jul 2002 - Jul 2014

  Electrical Engineering Manager

  I delivered outstanding results and service during tenure with organization. Held accountable to manage financial, operational, and technology contracts serving the civil ligation community, insurance carriers, and product companies from start-ups to multinationals.The following are highlights of the value I brought to the position:• Concurrently managed consulting practice that focused on failure analysis and product safety; secured over $1M in annual project revenue and effectively closed multiple repeat contracts annually.• Developed key relationships with clients and performed diverse administrative tasks including negotiation of vendors for supplies, services, testing and lab analysis, and conducted recruitment to secure talent to increase scope of firm services.• Leveraged industry knowledge in consumer product failure analysis, product safety, testing, standards compliance, and regulatory support for consumer electronics, automotive, heating products and consumer product industries. Show less

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  Salas O'Brien Engineers

  Apr 2008 - Apr 2009

  Vice President

  I provided expert recommendations, consultancy and direction on large scale projects; prepared and negotiated contracts, service agreements, managed change, and developed electrical engineering teams at both Oakland and San Jose locations to ensure projects were executed on time and within budget.The following are highlights of the value I brought to the position:• Oversaw daily activities associated with providing clients with value-added technical services for both telecom and electrical systems.• Played significate role in relationship management with clients; attended meetings, proposed strategies, and integrated diverse operational procedures to increase internal workflows with focus on client experience and satisfaction.• Successfully generated new business of over $2M in annual revenue. Show less

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  SC Johnson

  Sept 2014 - Jul 2021

  Director of Physical (Product) Safety

  I utilize experience and industry strengths to provide leadership of Physical (Product) Safety team throughout organization and partner with global businesses to provide safety and regulatory support including hazard identification, validation testing, proposal of risk management strategies, regulation tracking, and compliances to internal and regulatory requirements throughout the product development process.The following are highlights of the value I bring to the organization:• Established a global high performance product safety team with key responsibilities for product reviews and to provide critical support to Research and Development teams.• Facilitate as subject matter expert (SME) and trusted advisor to research and development teams regarding safety and regulatory compliance matters.• Created and integrated product review processes that drove efficiencies and allowed team to meet divisional service level agreements while maintaining review quality and compliance to internal and regulatory requirements.• Proactive in staying current on global regulatory requirements through trade association membership, attending conferences, and industry periodicals.• Ensured Physical (Product) Safety team attended diverse trainings to enhance professional development; ensured training and experience met needs of all global businesses and were in alignment with individual career aspirations and succession plans.• Introduced continuous improvement activities regarding process improvements, metrics generation, and internal/external (ISO) auditing compliance.• Consistently identify areas of opportunity, manage divisional resources, and introduce operational and controllable costs management that influences the bottom line. Show less

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  The Estée Lauder Companies Inc.

  Jul 2021 - now

  Executive Director Physical (Product) Safety and Regulatory Compliance