
James Smith
Business Development Manager

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About me
Head of Aircraft Operations & Captain A340
Education

Seaford College
2006 - 2014A-Levels, 5 A* 4 A 1 B GCSEsActivities and Societies: Head Boy

City, University of London
2020 - 2023Master's degree Air Transport Management
Experience

Kyle of Lochalsh Hote
Jul 2014 - Sept 2014Business Development Manager
CTC Aviation
Sept 2014 - Feb 2016Student PilotMPL student on the Qatar Airways program.

Qatar Airways
Mar 2016 - May 2019First Officer A320/A350Demonstrated exceptional problem solving and team coordination in a diverse, global environment. Recognized for maintaining high standards under pressure, contributing to the airline's 5 star reputation.

AirTanker
May 2019 - May 2020Senior First Officer A330Operating in an environment uniquely bending the best of military and civilian colleagues skillsets. Key clients included the Ministry of Defence, Condor and Jet2, gaining insight to multiple approaches flight operations challenges, developing collaborative problem solving skills.

L3Harris Commercial Aviation
Nov 2019 - nowAPS MCC InstructorDelivered high-quality aviation training, CBT and contributing to the development of future aviation professionals. Continued personal development despite industry disruptions, illustrating resilience and dedication to aviation education.

Sodexo
Oct 2020 - Sept 2021Site ManagerOnsite leadership for a diverse team of 25, overseeing operations and solely responsible for a large budget. I managed innovative projects, demonstrating innovative problem solving, leading to increased operational efficiency of 20-25% of operational costs.

European Cargo
Sept 2021 - nowAs the Head of Aircraft Operations, I am responsible for all fleet related activities, including efficiencies and operational processes. Together with my team, I lead projects to implement new software improvements and to expland our operational capabilities to meet dynamic customer demands. These projects effect changes across the fleet and flight operations department to facilitate improvements to KPIs and departmental productivity.I am also have the privilage of turning this airline into a sustainable and more green business through innivotive and industry leading carbon offset cost management. Our aim is to continue meet challenging fleet expansion plans while maintaining net zero carbon growth, remaining comitted to the UK's Aviation 2050 goals. Show less
Head of Aircraft Operations / Captain A340
Jan 2025 - nowFlight Operations Manager / Pilot A340
Sept 2021 - Jan 2025
Licenses & Certifications

Multi-Crew Cooporation Instructor
L3Harris Commercial Aviation
A340 Type Rating
European CargoSept 2021
A330 Type Rating
AirTankerMay 2019
A320 Type Rating
Qatar AirwaysFeb 2016
Managing Safely Level 3
IOSHJan 2021
A350 Type Rating
Qatar AirwaysMay 2018
Airline Transport Pilot
CAA International - Part of the UK CAAMay 2019
Class 1 Medical
CAA International - Part of the UK CAAFeb 2020
Honors & Awards
- Awarded to James SmithHead Boy - May 2012
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