Cynthia Achieng

Experience

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  Matrix Vision Systems Ltd.

  Jun 2019 - Jun 2021

  Solutions Consultant

  1. Production of complete engineering documentation packages, including basis of design, system design, calculations, work-packs, method statements etc. to full implementation and commissioning. 2. Product development and production of product introductory documents, pitching documents, execution documents including Bill of Quantities (BoQs), Work Plans and Service Level agreements (SLAs) for Cloud and On-premise installed software solutions such as AI-powered Video analytics solutions, Computer-aided facility management solutions, IT-helpdesk, and networking solutions.3. Installation, ad-hoc repairs and planned maintenance services across a range of products including power-lines, IP networks (LAN, WAN, Wired and wireless, fiber optics) , Telecommunication systems, Digital Security and Access control systems. Show less

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  Angani Limited

  Jun 2021 - Jan 2024

  Service Delivery Engineer

  1. Support the sales team in the scoping and technical design of customer solutions. This involves the planning, monitoring and timely delivery of customer projects within Angani.2. Take responsibility for maintaining and updating detailed project plans and project documentation for all customer projects.3. Accompany Sales team to meetings & proactively survey/scope the technical solution required to address customer requirements.4. Prepare technical proposals and project plans for customer solutions/projects.5. R&D extensively to ensure the best products/solutions are made available to the customer.6. Take Responsibility for timely and successful delivery of customer projects.7.Overall ownership and responsibility of pre-sales, customer onboarding and customer projects. Show less

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  Safaricom PLC

  Oct 2023 - now

  Key Responsibilities1. Planning, design and implementation of business support IT infrastructure including data centers, operating systems, servers, storage, SAN, backups, public cloud, colocation and collaboration systems.2. Providing corresponding project documentation for handover to support team.3. Monitoring capacities for all the infrastructure, provide monthly reports and recommendation on how to optimize storage, cloud, and Compute resources.4. Liaison with implementation and support teams to ensure rollout follows the design and meets both the business and engineering specifications.5. Ensuring accurate, up-to date database documentation on Datacenter footprint and public cloud infrastructure.6. Implementing best practice security measures to ensure the integrity and continuity of systems, services and information7. Designing, building, and troubleshooting data storage, disk management, backup and disaster recovery environments.8. Successful migrations, integration and implementation of IT systems.9. Defining architecture and design of systems and solutions to meet current and future business needs.10. Researching on new technologies/practices in the public cloud and infrastructure domain. Show less

  • Engineer -System Administration-Planning

    May 2024 - now

  • Infrastructure Planning and Capacity Management Engineer

    Oct 2023 - May 2024