Valentina Salas

Experience

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  University of Texas at Austin - Housing and Dining

  Oct 2019 - May 2020

  Food Service Worker

  • Assisted in food preparations, serving 100+ students, and sanitizing kitchen utensils.• Communicated and cooperated with other employees and lead supervisors.• Efficient in restocking and properly storing food.• Adapted to new environments during frequent shift changes with coworkers.

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  University of Texas at Austin - Housing and Dining

  May 2023 - Dec 2023

  Desk Assistant – Housing and Dining, Residential Life (Austin, TX)• Worked with a diverse group of 100+ guest and staff.• Quick to learn new software such as StarRez, Teams, and C-Cure.• Attentive in assisting and guiding residents and guests.• Managed various residential front desks across campus.• Provided phone support at the front desk for 10+ incoming calls regarding questions for the dorms. • Assisted 1000+ guests across varies age groups in checking in and out of the residential campus dorms.• Adapted to new environments such as maintenance work and present for on-calls.• Communicated across multiple networks of platforms to direct supervisors.• Efficient in problem solving, manages time wisely, and provides excellent customer service.• Worked on a task-based schedule across campus.• Well versed in communication and conflict management.

  • Desk Assistant – Housing and Dining, Residential Life (Austin, TX)

    Aug 2023 - Dec 2023

  • Summer Conference Assistant – Housing and Dining, Residential Life

    May 2023 - Aug 2023
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  The University of Texas at Austin - College of Liberal Arts

  Aug 2023 - Dec 2023

  Classroom Support - Liberal Arts Instructional Technology Services, (Austin, TX)

  • Aided in monitoring classrooms technology such as computers, touch panels, and projectors.• Managed 10+ incoming phone calls from professors and filed 20+ work order tickets.• Collaborated with other co-workers on solving technological issues.• Assigned to 8 classrooms to do regular in-person inspections from 6am-8am.• Physically dispatched to classrooms needing of assistance regarding malfunctioning issues.