Mary Alegbe

Experience

• 

  NAFDAC Nigeria

  Jul 2013 - Sept 2013

  Industrial Trainee

  Worked in the microbiology lab, washed and sterilized glass wears, prepared and poured bacteriological media, buffer and solutions, pour agar plates, operated autoclave, drying oven and pH-meter. Gained proficiency in working independently and also multiple task and working as a co-operative member of the team.

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  Yaba College of Technology, Yaba, Lagos

  May 2017 - Apr 2018

  Graduate Assistant

  Worked with some Chief lecturers as a Teaching Assistant with responsibilities such as student’s project supervision assistance, coordination of assigned tutorials and marking and recording of test/examination scripts.

• 

  Clina-Lancet laboratories

  Feb 2019 - Sept 2020

  Customer Service Representative

  Worked as a client service executive, answering phone calls, communicating essential health reports to client’s communication of relevant information to clients, in general acting as company intermediary

• 

  Biologix Support Services

  Sept 2020 - Jul 2023

  . Create and maintain reports about customer interactions and other company activities when necessary.. Compile reports on overall customer satisfaction.. Prepare product or service reports by collecting and analyzing customer information.. Make recommendations to management, on how to improve customer experience.. Manage and maintain contact list of all customers details.. Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners and managers, direct mail, email, and networking.Maintain accurate records of all business development and prospecting activities, including calls, presentations, tenders, closed sales, and follow-up activities within team’s assigned area of coverage.. Ensure customer satisfaction and customer relationship management. Show less

  • Account Manger

    Aug 2022 - Jul 2023

  • Customer Relationship Supervisor

    Sept 2020 - Jul 2023
• 

  LifeBank

  Sept 2022 - now

  1. Conduct research and summaries findings2. Perform literature reviews.3. Identify possible grants and partnerships through extensive research.4. Write grant proposals 5. Respond to emails relating to research.6. Attend project meetings.7. Prepare progress reports.

  • Project Manager

    Aug 2023 - now

  • Research Lead

    Sept 2022 - Sept 2023