Rameez Ladha

Experience

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  The Automobile Syndicate Ltd

  Nov 2011 - Jan 2012

  Commercial Attache

  - Data entry

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  The Sitima Equipment Ltd

  Nov 2012 - Jan 2013

  Administrative Clerk

  - Data entry- Prepare invoices/Lpos on QuickBooks- Ensure smooth running of the office and deliveries are done on time-General IT related work

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  Techbiz Ltd

  Feb 2013 - Feb 2014

  - Ensuring Targets are met within given timeframes- Handling mid-sized companies on-board- Assist finance department in collecting due payments on time- Follow up on weekly customer responses, concern reports and establish action plans accordingly.- Meet commitments to customers and/or forward customer complaints to team leader/supervisor. - Offer daily operations and systems support to personnel- Assist personnel with installation, configuration and ongoing usability of system hardware and software- Troubleshoot hardware and software issues in person, remotely and via phone- Conduct routine network backup operations- Assist employees with computer problems and answer their questions

  • Business Development Executive

    Aug 2013 - Feb 2014

  • IT Support Technician

    Feb 2013 - Jul 2013
• 

  Santech Ltd.

  Mar 2014 - Aug 2019

  - In charge of Overall Business in African market- Business development, Marketing and exploiting new opportunities with frequent travel- Spearheading strategies to steer the company’s future in a positive direction while ensuring development of close relationship with key customers, staff, distributors, and other stakeholders relevant to the success of the consumer business for the growth of company’s business portfolio- Managing the budgets and assisting in supervising the development and creation of promotions, events initiatives and sponsorship aligned to the consumer, brand, and business strategies- Ensuring steady flow of sales by Setting targets - Monitoring team members and providing on-going feedback for appraisals according to performance and productivity- Manage and monitor accurate product pipeline and forecast reporting.- Overseeing the day to day running of the company- Ensuring all the accounts (Debtors & Distributors) are operating within the agreed debt and credit period limits- Training low level managers and staff- Delegating responsibilities to ensure staff members grow as capable participants Show less - Handling and Developing all Major Clientele- Strategically development of new business accounts on-board and ensuring they are properly managed by the sales executives- Developing and managing marketing, social media strategies with available resources and budgets- Project management of clients' expectations and deal with the day-to-day work, ensuring it is produced on time and on budget- Plan and monitor the day-to-day running of business to ensure smooth progress- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements- Oversee customer support processes and organize them to enhance customer satisfaction- Manage relationships/agreements with external partners i.e, logistics, vendors and third party organizations.- Evaluate overall performance by sales team using business report generating tools in analysing and interpreting profitability and lost opportunities- Assist finance department in collecting payments on time- Actively participating in Vendor promos and marketing events- Sought out new clients by using current established network of contacts with attendance at industry trade shows, conferences, workshops and other networking events.- Ensuring Targets are met within given timeframes by sales department- Planning and executing company teambuilding activities, end year retreat and birthdays to ensure cheerful environment within the organization- Handle and resolve all escalated customer complaints on call or email. Show less

  • General Sales Manager

    Jan 2018 - Aug 2019

  • Corporate Sales Manager

    Jan 2015 - Dec 2017

  • Sales Executive

    Mar 2014 - Dec 2015
• 

  Techbiz Ltd

  Sept 2019 - Feb 2023

  Business Administration- Make important policy, planning, and strategy decisions- Oversee budgeting, reporting and auditing- Work with senior stakeholders- Identify and address problems and opportunities for the companyBusiness Development- Work with the board of directors to determine values and mission, and plan for short and long-term goals- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shippingBusiness Operations- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations- Build alliances and partnerships with other organizationsIT Governance- Integrate technology control guidelines and best practices onto the Company’s IT platform- Ensuring compliance by the organisation, with its regulatory, statutory and legal obligations- Resources are used prudently. IT-related services and functionality are delivered at the maximum economical value, in the most efficient manner- Most IT-related risks are known and managed, and IT resources are secured- Ensure Maximum cybersecurity and CCTV coverageHuman Resources- Recruit, select, train, assign, schedule, coach, counsel and discipline employees - Communicate job expectations; planning, monitoring, appraising, reviewing job contributions and leave applications - Run a safe, injury/accident free workplaceTeam Management - Managing Sales, Administration, Finance, subordinate and Subcontracted Staff Members - Training low level managers and staff - Delegating responsibilities to ensure staff members grow as capable participantRisk Management- Maintaining records of insurance policies and claims- Building risk awareness among staff by providing support and training within the companyLeadership-Conduct performance review and provide performance feedback to staff Show less

  • Business Development And Marketing Manager

    Sept 2020 - Feb 2023

  • Branch Manager

    Sept 2019 - Aug 2020
• 

  COPY CAT GROUP

  Oct 2023 - now

  Branch Manager

  🌟 Passionate and Results-Driven Branch Manager 🌟🚀 Leading with Vision: Guiding my dynamic branch team towards success, aligning efforts with our organization's mission and values.💼 Operational Excellence: Overseeing all facets of branch operations, from sales to compliance, ensuring efficiency and effectiveness at every turn.👥 Cultivating Talent: Nurturing a culture of growth and excellence, empowering team members to reach their full potential and thrive in their roles.💰 Driving Financial Success: Leveraging financial acumen to manage budgets, analyze data, and make strategic decisions that maximize profitability and drive sustainable growth.🤝 Delivering Exceptional Service: Building lasting relationships with our valued customers, exceeding expectations and creating memorable experiences at every touchpoint.🔍 Mitigating Risks: Proactively identifying and addressing potential risks, ensuring compliance with regulatory standards and industry best practices.📈 Fueling Business Growth: Identifying opportunities for expansion and innovation, driving initiatives to enhance market penetration and elevate brand visibility.🌟 Pursuing Excellence: Fostering a culture of accountability and performance excellence, setting clear expectations and providing ongoing support to drive success. Show less