Martina Bernardi

Experience

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  Dadaisma Recording Studio

  Sept 2004 - Sept 2006

  Event Project Manager

  Organization and production of events, congresses, galas, etc.Stakeholders and press communication Music ManagementSuppliers selection and coordinationProduction and management of national toursMusic BusinessConcert venue preparation Concert tech coordinationMarketing

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  Ernesttico Productions

  Sept 2004 - Sept 2007

  Event Project Manager

  Organization and production of events, congresses, galas, etc.Stakeholders and press communication Institutional relationshipsSpecial guests relationshipsSuppliers selection and coordinationProduction and management of activities during the eventsMusic BusinessConcert venue preparation Concert tech coordinationMarketing

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  Associazione Culturale Village

  Mar 2005 - Oct 2005

  Event Operations Manager

  Festival bill organizationStakeholders and press communication Music buisnessCustomer care and supportMarketing

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  City University London

  Jan 2007 - Mar 2007

  Event manager

  Student events management

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  Philips

  Sept 2008 - Nov 2009

  Client Support Specialist

  Technical SupportSalesAfter-sale supportCustomer care

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  Conceptum Spain, S.L

  Nov 2009 - Jul 2014

  Event Project Manager

  Scheduling, organization, and production of B2C and B2B eventsConstant contact with clients, suppliers, and sponsorsManagement and direction of the teams (commercial, communication, technical, graphic)Management of all aspects of each event (marketing, communication, sponsoring...)Creation, planning, and production of activities Management and direction of the on-site teams (assembly, box office, information point, security...)Customer serviceStakeholders and press communicationPredictive MethodologyBusiness analysis and valuationNew opportunities analysis Show less

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  BMAT Music Innovators

  Oct 2015 - now

  Customer success and customer supportCustomer onboardingKey Accounts managementTechnical and operational supportSales Legal and administrative reviews and supportFreelance onboarding and managementProject management and Interteams work flow organizationProblem-solving and complex situations managementManagement of multiple projects simultaneously Agile and predictive methodologyCommunication and interpersonal skills to create trustful and strong relationships with stakeholdersMusic industry knowledge Processes documentationItalian, Spanish, English, Catalan communication Show less International client relationshipsContact with clients (on-boarding, account management)Key accounts managementProject managementInterteam coordination (sales, legal, admin and tech)Music Business Business Development / SalesLegal TranslationsTechnical and operational supportFreelance onboarding and managementProblem-solving Management of multiple projects simultaneously Interpersonal communication Stakeholders relationships Processes documentationItalian, Spanish, English, Catalan communication Show less

  • CX and Project Manager

    Jan 2024 - now

  • Client Relations Manager

    Oct 2015 - Jan 2024