Kiara Baldwin, M. Ed.

Experience

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  IKEA Group

  Jun 2014 - Dec 2017

  Home Organization & Lighting Specialist
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  University of North Carolina at Charlotte

  Aug 2016 - Dec 2017

  Peer Advisor for the Psychology Department
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  University Career Center at UNC Charlotte

  Aug 2017 - Dec 2017

  Peer Career Ambassador
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  University of North Carolina at Greensboro

  Aug 2018 - May 2019

  Academic Outreach Graduate Advisor

  •Ensured alignment with university planning by supporting retention initiatives in reviewing Starfish flags and counseling students on coursework •Provided academic advising to first-year undeclared students and the general student body on topics such as career exploration, transferring to various institutions, course selection, and academic appeals•Monitored program participation of a caseload of 35 students to evaluate meeting attendance and major declaration status using Excel•Utilized Banner to review students’ academic progress and course registration status•Presented at workshops to introduce the Students First Office, explain academic advising at UNC Greensboro, and expose students to academic resources Show less

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  University of North Carolina at Chapel Hill

  Jun 2019 - Jul 2019

  Lead Pre-College Mentor with Upward Bound

  •Mentored 60 underrepresented high school scholars and provided strategies to be effective in the transition from high school to college•Worked in tandem with each student to consider appropriate post-secondary education choices concerning current academic standing•Presented THRIVE sessions on various college readiness topics that gave insight into the college admissions process and best practices to facilitate student success•Developed a comprehensive college timeline and match list for each student within the caseload•Arranged logistics for 5 residential programs that delivered safe activities by collaborating with a team of 8 members•Monitored the safety and well-being of program participants while residing on campus and attending off-campus events Show less

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  University of North Carolina at Greensboro

  Aug 2019 - May 2020

  •Processed applications and maintained records in Terra Dotta for more than 70 J-1 visa international students•Recorded abreast data and submitted monthly progress reports to the program director by documenting progress and accurate student demographic data using Banner to update files in the department’s database•Leveraged Banner to enroll students into the university and facilitate course selection to ensure J-1 visa compliance•Organized diversity-based events among a student body of approximately 20,000 by assisting with orientation, tabling, and other cultural events•Led social media initiatives and pages including Facebook and Instagram to communicate the International Program Center’s events by producing marketing information about upcoming events utilizing HootSuite and Storrito Show less

  • Volunteer for Student-Athlete Development

    Jan 2020 - May 2020

  • Incoming Exchange Graduate Assistant

    Aug 2019 - May 2020
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  Central Piedmont Community College

  Aug 2020 - May 2021

  Career Coach

  •Coached a caseload of 361 undecided students by assisting in career exploration and educational options by making referrals to appropriate resources and connecting them with tools in the Career Center•Delivered presentations for prospective and current students focused on career road-mapping and educational options•Critiqued resumes and cover letter documents to prepare students for on-the-job success before and during employment•Collaborated with campus partners by integrating and supporting career decision content for students, faculty, and staff•Advised students in developing competencies related to the job search, resume building, interview preparation, and workplace professionalism•Prepared and submitted a variety of operational and student records by utilizing platforms such as Colleague, Online Student Profile, and Microsoft Office Suite software Show less

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  RoadtoHire

  Jun 2021 - Nov 2021

  Student Career Coach

  •Educated a caseload of 70 BIPOC high school students on the college application process by approving college selection based on admission criteria and providing support in topics such as FAFSA and RDS completion•Organized weekly guest speaker events for 6 partner secondary schools by contacting local community members to give presentations on topics such as corporate talent requirements, career development skills, and college admissions•Increased program participation by monitoring daily attendance and providing outreach support to absent students•Achieved stakeholder buy-in by explaining the benefits of the program to prospective students and their parents•Contributed to the classroom environment by conducting weekly student check-ins to build rapport and track program completion •Maintained records of all appointments and services provided to students by leveraging Google Sheets Show less

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  Central Piedmont Community College

  Jan 2022 - now

  •Assist the Associate Dean in developing planning, implementing and administering goals and objectives of the assigned area •Recruit, interview, recommend trainers/instructors/staff and provide orientation for assigned area; monitors and evaluates trainer/instructor/staff performance•Prepare documentation for the origination of classes; schedule dates, rooms and trainers/instructors; Proofs class schedule for accuracy•Monitor course offerings and recommend additions, changes, deletions to keep program/area current; coordinates the development of course outlines and materials in assigned area•Work with marketing staff to design marketing materials and literature for distribution to potential students; makes presentations to schools, organizations and agencies•Develop and present recommendations and reports; coordinates activities with other program areas•Advise students on a variety of learning and administrative matters; assesses students in training needs for program/area; suggests alternate courses of action•Identify qualified persons to serve on advisory committees and recommends to administrator; Meets with advisory committee and follows up on recommendations; submits committee meeting minutes •Review need for equipment, supplies and instructional materials and recommends purchase •Ensure program accreditation, certification and licensure; represents the program and college at meetings of professional organizations•Ensure the submission of initial employment forms for employees Show less •Provide individual coaching and support to a caseload of 65 students to prepare for the workforce via virtual and in-person communication methods•Inform students about internships and full-time job opportunities in Business, Finance, and Engineering to increase exposure to high-earning roles•Partner with academic departments in supporting the integration between classroom concepts and cooperative education•Serve as a liaison to build rapport between students, faculty, and employers and provide conflict resolution as necessary using critical thinking skills•Oversee documentation collection via DocuSign to maintain complete student records in compliance with state regulations •Utilize Datatel and other Excel/Google Sheets in monitoring and collecting data to facilitate student program completion Show less

  • Program Developer

    Oct 2023 - now

  • Workplace Learning Program Coordinator

    Jan 2022 - Sept 2023
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  Verge Innovation

  May 2023 - Sept 2023

  Instructional Design Intern

  •Use Articulate 360 to design and create curriculum for various nonprofit organizations looking to develop training courses for employees•Collaborate with the instructional design team to design and develop engaging e-learning courses, instructor-led training materials, and multimedia content•Create and edit multimedia content, such as videos, animations, and interactive modules, to enhance the learning experience•Assist in conducting needs assessments and analyzing learning requirements to ensure the training materials meet the desired objectives•Apply instructional design principles and adult learning theories to create content that is effective and learner-centric•Review and edit training materials for accuracy, clarity, and consistency, and provide feedback for improvements•Collaborate with client and team members to gather content and ensure the accuracy of training materials•Support the assessment and evaluation of training programs to measure their effectiveness and make recommendations for improvement Show less