Muhammad Bilal

Experience

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  AHSAN UL HAQ DECOR & PAINTS

  Mar 2008 - Feb 2010

  Office Administrator

  • Coordinate office activities and operations to secure efficiency and compliance to company policies• Supervise administrative staff and divide responsibilities to ensure performance• Manage agendas/travel arrangements/appointments etc. for the upper management• Manage phone calls and correspondence (e-mail, letters, packages etc.)• Create and update records and databases with personnel, financial and other data• Track stocks of office supplies and place orders when necessary• Submit timely reports and prepare presentations/proposals as assigned• Assist colleagues whenever necessary Show less

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  Al Tayer Group

  Feb 2010 - Mar 2015

  Executive Sales Representative

  • Manage large amounts of incoming calls• Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships and trust with customer accounts through open and interactive communication• Provide accurate, valid and complete information by using the right methods• Meet customer service team sales targets and call handling quotas• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions, process customer accounts and file documents Show less

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  RASHIDEEN INTERNATIONAL HOLDING LTD.(L.L.C.)

  Apr 2015 - now

  Executive Secretary

  • Providing administrative support and assistance to high-level executives, such as CEOs, presidents, vice presidents, or senior managers, within an organization. • Coordinate meetings and strategic activities, for the BOD.• Serves as the primary point of contact between the internal/external executive.• Act as a liaison between the executive and staff.• Organize and maintain confidential information, ensuring data security.• Handle sensitive and confidential information with the utmost discretion.• Conduct research and compile data to prepare reports and presentations.• Organize, coordinate, and prepare materials for meetings, including board meetings, conferences, and CEO’s gatherings. Show less