Adrian Pop

Adrian Pop

Followers of Adrian Pop6000 followers
location of Adrian PopZona metropolitană Cluj-Napoca

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  • Timeline

  • About me

    Technology Specialist | Real Estate Investor | Entrepreneur

  • Education

    • Universitatea din Oradea

      1992 - 1997
      B.Eng. Computer Science Mechatronics, Robotics, and Automation Engineering

      Academic credential assessed by University of Toronto

    • Edinburgh Business School, Heriot-Watt University

      2016 - 2019
      Master of Business Administration - MBA Project Management

      Studied a variety of business topics including: Economics, Finance, Functional Areas of an Organization, Accounting, Human Resources and Business Development.

  • Experience

    • Asigra SaaSAssure

      Sept 2007 - Jan 2017

      Coordinate and participate in network upgrade projects.Successfully completed projects include: Network extension from half-floor to full-floorin stage one, then expending from one-floor to two-floor office area with quadruple thenumber of users from stage one.Implement VMware and Hyper-V infrastructures to utilize and verify backup solutions,P2V, VM Migration, VM Replication. Setup and maintain the software testing labs to specs recommended for each development project.Provide technical support for internal users and external customers over the phone or connecting remotely to their devices.Improve performance for desktop and server computers through hardware upgrades and software tuning. Update support ticket status in CRM. Working with peer engineers to resolve customer's issues to their satisfaction. Afișează mai puține

      • Information Technology Support Analyst

        Oct 2007 - Jan 2017
      • Software Quality Assurance Test Engineer

        Sept 2007 - Dec 2016
    • NT Power

      Jan 2017 - Apr 2021
      Information Technology Analyst

      Successfully completed projects: Upgrading/Replacing Cisco LAN switches and the ASA to improve network performance and increase size and security.Being SME for project of implementing new VOIP technology including IP phones, Cisco PoE switches. Deploying VOIP calls for Microsoft Teams Client; Implement new Cloud-based IVR system to support company's telephony.Managing the Helpdesk system, triage and allocate tickets, oversee timely delivery of quality technical support service to clients.Asset management of IT working capital (AssetTiger).Creating regulatory reports from data pulled form SQL databases.Remote deployment and config of iPhone and iPads mobile devices using Cisco Meraki endpoint management.Ongoing update of the Company's websites and customer portalsOngoing maintaining and managing of the Hyper-V and VMware servers and company's virtual infrastructure.Supporting IT procurement initiatives (research to identify IT vendors); handle software licensing and compliance; engage with the company's IT vendors to respond to request and troubleshoot escalations.Providing onboarding and off boarding for domain users in hybrid environment ActiveDirectory and Microsoft (Office) 365, managing Exchange server and user accounts,File Share access, VPN support. Provide operational support in areas such as backupand recovery.Training users in new applications software. Afișează mai puține

    • Densify

      Feb 2017 - Apr 2017
      Technical System Analyst - Project Manager

      Participate in all aspects of analytics package development including design andimplementation of package components, component integration, unit testing, anddocumentation. Manage periodic updates to multiple packages with guaranteedaccuracy by utilizing/maintaining existing and designing new scripts to automatevalidation and updates.Work with services team members, other employees and customers to capture policysettings used in various customer engagements and derive best practices for referencepolicies.Maintain documentation and policy settings database for Densify.com SaaScustomers. Afișează mai puține

  • Licenses & Certifications

    • CompTIA Network+ Certification

      CompTIA
      Jan 2007
      View certificate certificate
    • MCTS Microsoft Exchange: configuration and maintenance.

      Microsoft
    • Certified Data Centre Design CDCDP® - Professional Unit

      CNet Training
      Jan 2015
    • Professional Certificate in Data Analysis: Essential Skills

      Microsoft
      Aug 2019
      View certificate certificate
    • Professional Certificate in Applied Data Analytics

      Microsoft
      Aug 2019
      View certificate certificate
    • CompTIA A+ Certification

      CompTIA
      Mar 2007
      View certificate certificate
    • Professional Certificate in Excel Fundamentals

      Microsoft
      Aug 2019
      View certificate certificate