Semida Haji

Experience

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  Gemini Freighters Ltd. - Kenya

  Jan 1994 - Dec 1997

  Logistics Manager

  • Coordinated cargo allocation, shipments, and delivery tracking of relief cargo from UNHCR, WFP (World Food Program), Red Cross for delivery to various African countries• Collated data and generated daily reports for UNHCR, WFP (World Food Program), Red Cross to update them on their cargo position and reported the same to senior management.• Ensured up-to-date documentation for transit cargo, clearance, and insurance were in place• Kept regular tracks of vehicle and cargo position and when required would alert the Crises Assist Response and Recovery team to intervene Show less

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  Le’Icon Training Centre, Kenya

  Jan 1998 - Dec 2000

  Founder and CEO

  • Conducted several short basic IT courses to service the ‘dot-com boom’• Organised advanced IT Networking and Security training through specialist agencies like Novacom systems• Negotiated, designed, and conducted tailor-made courses for corporate clients that were incorporated into corporate retreat packages

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  London School of Management

  Jan 2000 - Mar 2006

  • Supervised and supported Course Directors• Reported performances of Course Directors the Principal and Company directors• Handled day-to-day activities and communication with external bodies, universities, and professional student counseling organisations• Managed External Verification Inspections• Initiated a new project of securing and managing exam venues for The Association of Business Executives• Taught 3 hours per week and offered career guidance to students• Was instrumental in designing our in-house developed customer relationship management (CRM) systems Show less • Developed teaching materials to facilitate differentiation within classroom activities• Managed daily operations and implemented new quality systems to monitor student progress effectively• Revamped the monitoring system for student learning, introducing new indices for better tracking• Introduced a performance management system for staff based on Key Performance Areas and a new timetabling system• Designed a quality assurance system to track learners’ individual and collective progress• Introduced an electronic timetabling system which was used for the entire college Show less

  • Academic Director

    Jun 2004 - Mar 2006

  • Tutor & Assessor of IT Department

    Jan 2000 - May 2004
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  Self-Employed

  Apr 2006 - May 2007

  Education & Process Consultant | Private UK Training Providers

  • Prepared UK private colleges for Tier 4 Inspections• Implemented Quality Assurance processes and inducted the team• Provided guidance to agents and students on UKVI Immigration and Migration related courses whilst keeping them abreast of changes in the immigration laws and regulations• Introduced delivery of the C&G 7407 (Teacher Training Program) and other courses in line with current market needs and trends• Collaborated with Jobcentre Plus to deliver funded training programmes for specific sectors• Quality assured delivery, assessment, and verification for ESOL Skills for Life qualifications within Citizenship context Show less

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  Training Connect Limited (UK & China)

  Jun 2007 - Jun 2016

  Academic Director

  • Implemented all data management and tracking processes along with data collection documents to ensure effective and efficient communication between centres, students, accrediting bodies, and the UKVI• Conducted preapproval inspections for City & Guilds centres in the UK and China for UKVI English Exams• Directed the expansion and operational management of training centres to 28 training centers in the UK and 12 centers in China• Implemented comprehensive training programs and quality assurance mechanisms, significantly improving educational delivery and compliance for a minimum of 15,000 learners annually• Oversaw the design of the in-house CRM system and an independent dedicated system for the UKVI to verify students’ progress• Facilitated change management while the business was in a transitional phase• Conducted interviews whilst short-listing potential candidates and conducted appraisal, appeals, investigatory, and disciplinary meetings• Evaluated employees to identify skill gaps and either provided training to enhance their skills or reassigned them to different tasks based on their existing abilities• Onboarded and supported a group of international students who attended the Life Skills, Career Guidance, and, Employability Bootcamp Show less

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  Qualifications House Ltd (UK & UAE)

  Jul 2016 - Jan 2018

  Education & Business Development Consultant

  • Provided guidance on ASIC UK Accreditation for centre approval• Advised on centre accreditation and approval of bespoke qualifications through UK awarding bodies• Conducted train-the-trainer sessions and oversaw professional development tasks• Reviewed and enhanced quality assurance processes, collaborating with external verifiers to ensure compliance and excellence in training delivery• Delivered training sessions on AEPS system to a group of UAE medical doctors and consultants Show less

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  Smart Campus Club Ltd

  Jan 2017 - Dec 2021

  Academic & Operations Director

  • Managed the accreditation and compliance for educational programs, and coordinated and presided over all external verification inspections• Coordinated with multiple partners whilst overseeing the delivery of controlled exams in both face-to-face and online settings for local and migrating individuals• Led strategic partnerships and project management for local educational initiatives, enhancing community outreach programmes. Some nationalities that we worked with were the Indian, Pakistani, Afghan, African, Eastern European, Iranian, Kenyan, and Somali heritage• Provided childcare and after-school club services at SCC and local authority primary schools whilst ensuring compliance with Ofsted standards and safeguarding requirements• Spearheaded the tuition project for primary and secondary students for Math, English, and Science subjects at relevant Key Stages• Managed teacher training programs and supported teachers to better manage their workload• Responsible for employee engagement, performance management, and conflict resolution• Worked with different councils and charity organisations to deliver Functional Skills, Employability, Upskilling programmes, or monthly get-togethers to promote intercultural integration and cohesion• Supported clients with Universal Credit applications and spoke to their caseworker or work coaches when required• As part of the Childcare services we also supported lone parents in upskilling themselves to feel more confident and eventually gain employment• Ensured staff followed the anti-discrimination and client confidentiality policies as some clients were victims of domestic violence or ex-offenders Show less

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  London PT College

  Jan 2022 - Jul 2024

  Admissions & Academic Director

  • Coordinated with St Mary's University at various levels to support recruitment and delivery of SMU’s BA (Hons) Business Management with Foundation Year at London PT College• Spearheaded initiatives to automate and optimise operational processes, enhancing student satisfaction and progression• Liaised closely with university staff and attended the Programme and University exam board meetings to ratify marks• Attended the university’s Joint Management Board meetings and provided necessary updates and reports for these meetings• Championed data-driven strategies, improving departmental efficiency and collaboration across administrative and academic teams• Guided lecturers to develop robust training programs, increasing staff effectiveness and student engagement, resulting in a 35% increase in student satisfaction• Collaborated closely with other departments to analyse data for early detection of students at risk and ensured they received the necessary support• Support the GCSE, IGCE, and A’ Level exams management team and create seating plans in accordance to their approved Access Arrangements Show less