Frank H.

Experience

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  GRUNDFOS

  Aug 2019 - Jun 2023

  Application Engineer

  Provided expert technical assistance to customers, ensuring optimal product sizing, application suitability, system solutions, accessory recommendations, installation guidance, and pricing strategies. Ensured practical functionality of solutions to meet customer needs.Supported sales teams by managing tenders and projects, including the provision of dimensions, specifications, calculations, delivery timelines, and addressing operation and maintenance concerns. Facilitated smooth project execution and customer satisfaction.Calculated project product profitability and managed GRP levels to ensure financial targets were met.Identified and nurtured potential business opportunities, effectively coordinating handovers to external sales teams to drive growth and expand market reach.Communicated and collaborated with product segment teams and external suppliers to resolve issues beyond local capabilities. Ensured seamless problem-solving and solution implementation.Coordinated special orders and inquiries with factories and suppliers, ensuring accurate and timely processing to meet customer demands.Supported production adaptation by creating product numbers, Bill of Materials (BOM), and managing project timelines. Ensured alignment between production processes and customer requirements.Conducted market research and competitor analysis for industrial water pumps. Optimized existing product functions based on market data to maintain competitive advantage.Assisted leadership in refining daily processes and updating product technical information through cross-departmental collaboration. Led training programs for new staff and Grundfos industrial agents, focusing on product knowledge and process expertise. Show less

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  Watson-Marlow Fluid Technology Solutions

  Aug 2023 - May 2024

  Global Graduate Engineer/Sales&BD

  Sales and Business Development Professional | Food & Beverage, General Industrial, Water Treatemnt and Li-Battery IndustriesSales (Food & Beverage and General Industrial Spare Parts):Identify and meet customer needs, managing the full sales process from proposals and quotes to order completion and after-sales support.Create and maintain project timelines for ongoing chemical projects, updating regularly and communicating key milestones to the sales team.Use project management skills to improve team collaboration and ensure timely delivery of business documents.Business Development:Analyze market segments and competition to identify new business opportunities in the lithium battery industry.Develop and analyze processes for lithium battery recycling and copper foil applications.Gather VOC during visits and promote solutions that address their needs.Drive business development in the water treatment industry and create case studies.Develop business plans for the localization of Qdos metering pumps, including background, competitive analysis, financials, and sales forecastsCRM Support:Identify and address issues faced by the sales team in their daily use of CRM toolsProvide monthly training sessions to help the team effectively use the CRM system Show less

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  Spirax Group

  Jun 2024 - now

  Global Graduate Engineer/Portfolio Management

  Product Life Cycle EvaluationContinually optimized product lifecycle management by adjusting product roadmaps based on market feedback and data analysis. Enhanced product competitiveness by extending product life and improving resource allocation.Product Phase-out FrameworkDesigned and executed a product phase-out plan, ensuring a smooth transition for retiring products while successfully introducing new ones. Review retirement process with selected OpCos and Divisional BD. Implement the retirement process for some of the identified productsFood+ Sales ForecastingSales forecasting for BSA isolation valves in the EU food and beverage industry. Contributed to factory sales price evaluation, supporting factory business cases.Hyper Care CollateralDeveloped and maintained an online support site to provide current resources, enhancing sales and marketing efforts. Streamlined support activities within the packaged solutions framework. Show less