Michelle Conway

Experience

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  Prudential Financial

  Sept 1991 - May 2021

  Vice President

  • Supported leaders in developing and implementing strategy, achieving growth objectives.• Successfully implemented appropriations for funding regular business activities and projects.• Led communications team to create two way communication between leaders and associates.• Increased employee engagement and improved talent retention, resulting in having the right amount of staff to deliver quality work.• Advised leaders on the adoption of technology including standardizing software and hardware to reduce computer problems, increasing collaboration, and exploiting new functionality to increase efficiency and lower cost.• Managed operational risk for many processes to avoid problems as well as exploit potential opportunities.• Championed an ideation platform and knowledgebase to promote continuous improvement and data as a service.• Developed and maintained the change management process, including leadership toolkits.• Trained associates on diverse topics including approaches to work, operational and systems processes, project management principals, and financial/budgeting techniques. Show less

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  FocalPoint

  Oct 2021 - Jan 2025

  FocalPoint Business Coach

  Are you interested in learning where you need to focus in order to improve your business? Take the Business Growth Score Today by clicking on my website!

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  Citi

  Nov 2021 - Jul 2023

  Vice President

  Vice President of Institutional Systems Group Technology Administration, a division of Citi’s Institutional Clients Group.•Drive productivity/ cost savings initiatives in partnership with internal functions and the senior management team.•Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives.•Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact.•Manage cross product technology initiatives, as needed, including financial, staffing, quality, risk and regulatory matters. Show less

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  BNI (Business Network International)

  Oct 2024 - now

  President, BNI Networker's Choice Chapter

  Primary leader and facilitator for the BNI Chapter.- ensure the smooth operation of weekly meetings- uphold the core values and structure of BNI- set the tone for a positive, professional environment- oversee the leadership team- ensure that all members are following BNI’s processes to maximize business referrals- welcome new members- address any issues within the group- foster a culture of accountability and growth to help each member succeed in generating business Show less

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  IC Solutions, Inc.

  Jan 2025 - now

  President, Business and Executive Coach