Experience

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  Arizona state university

  Aug 2021 - May 2022

  Student worker at bfit

  • Boosted overall efficiency by 45% through faster issue resolution times and improved customer satisfaction by providing comprehensive technical support, drafting detailed incident resolution reports, and coordinating with cross-functional teams to maintain operational efficiency and timely issue resolution.• Showcased problem-solving agility by resolving issues promptly and accurately, enhancing software engineering practices through participation in scrum and research and development activities, and contributing to the development of data pipelines for improved data management. Show less

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  Arizona state university

  Aug 2022 - now

  Technology consultant

  • Collaborated with team members to troubleshoot and resolve classroom technology issues, improved communication channels for seamless operations, and analyzed data using Python to optimize performance, focusing on quality assurance and technical documentation.• Utilized strong problem-solving skills and teamwork to ensure a seamless learning environment, optimizing classroom technology infrastructure for enhanced performance and flexibility, while independently managing tasks with attention to detail.• Increased overall productivity by 40%, measured by faculty feedback and performance metrics, through conducting training sessions for over 50 faculty members on new software tools and web applications, integrating software engineering principles and effective time management. Show less

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  Naralytics

  Feb 2024 - now

  Software engineer

  • Developed and integrated key features in the Naralytics app, including advanced user matching algorithms, backend (including ORM) systems, leading to a 25% boost in user engagement. Utilized React Native and Firebase to enhance app capabilities and drive overall performance improvements.• Enhanced user experience by implementing data visualization techniques and optimizing app performance, reducing load times by 30%. Ensured seamless functionality across iOS and Android platforms using Xcode and Android Studio, resulting in smoother interactions and 20% faster response times. Show less