Experience

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  Piazza's bakery

  Sept 2013 - Dec 2018

  Customer service

  •Provide superior customer service to all customers providing an excellent customer experience•Developed leadership experience through training newly hired staff •Developed a social media presence for the company and increased engagement by posting product pictures and interacting with customers. Promoted events and promotions in store by advertising via social media

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  Mitzvah circle foundation

  Jan 2019 - May 2019

  Intern

  • Assist the social media coordinator in creating social media campaigns to highlight events being held by creating graphics and newsletters. • Work alongside volunteers, leading them in various tasks including packing for families in crises, sorting through donations and giving them background on how their work impacts the community around them. • Work with Salesforce data entry• Create donation request letters, along with volunteer request letters

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  Newmark

  Jul 2019 - Dec 2021

  New loan boarding analyst

  Worked on a variety of loans including GSE/Fannie Mae, Freddie Mac, and Life Company contributing to the 70 billion portfolio. Performed internal boarding of all new loans, manual adjustments to ARM loans, Escrow analysis, and performing quality assurance on all loans, documents and system updates. Key Accomplishments:• Set up new multifamily/commercial property loan on loan system Enterprise! by interpreting complex legal loan documents. • Prepared escrow analysis for tax and insurance to determine the sufficiency of initial and monthly deposits made by borrower. • Obtaining missing information, preparing files, and providing support to internal and external members. Show less

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  Situsamc

  Jan 2022 - now

  Performed day-to-day servicing of 80+ loans, ensuring that exceptional customer service was received by both client and borrower.· Worked alongside Asset Mangers to maintain Enterprise! reflecting principal increases, advances, curtailments, disbursements, and modifications. · Implemented procedures to increase productivity of team as well as increasing quality and accuracy. · Assisted with implementation and execution of cash management periods by interpreting documentation, calculating operating expenses monthly and granting approvals of disbursements. · Worked along side and built connections with various departments such as payoff, UCC's, Tax, Insurance, and waterfall to provide support through each loans life cycle. Show less

  • Assistant Vice President

    Mar 2024 - now

  • Associate Primary Servicing

    Oct 2022 - Mar 2024

  • Asset Management Analyst

    Jan 2022 - Oct 2022