Muhammad Ikhsan

Experience

• 

  Bebek Kampung

  Dec 2022 - Sept 2023

  Management Team

  - Supervising all team members to ensure they understand their tasks and responsibilities, as well as coordinating collaborative activities.- Managing the ordering and delivery process, ensuring that each order is processed quickly and accurately to maintain customer satisfaction.- Collaborating with the manager to assist in the development of new menus and special promotions to attract more customers and enhance competitiveness.- Working with management to improve food quality, service, and design marketing strategies. Increased social media insights by 1k, resulting in a 20% increase in new customers and partnerships with platform accounts. Show less

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  PT Fadil Setia Mandiri

  Nov 2023 - Apr 2025

  Office Administrator

  - Managing and documenting customer data, including registrations, deliveries, and transaction reports.- Organizing and scheduling gas deliveries while ensuring that all delivery-related documents are complete and accurate.- Coordinating with the operations and marketing teams to support the smooth distribution of products.- Handling communication with customers regarding inquiries, complaints, and service requests.- Assisting in the preparation of monthly reports on sales, deliveries, and the company's operational performance.- Managing financial administration, including recording payments and expenses related to operations. Show less