Danielle Escorza

Experience

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  United States Air Force

  Feb 2006 - Aug 2013

  Telecommunications
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  USAF 35 Communications Squadron

  Nov 2006 - Nov 2008

  Voice Network Systems

  Hours per week: 40Voice Network Systems Journeyman: Manages the installation, repair and maintenance of telephone switching systems, telephone subsets, telephone key systems, data transmission media systems circuitry, T-carrier, fiber-optic end equipment. Evaluates operational plans.Installs, removes, refurbishes, tests, troubleshoots, and repairs telephone switching systems, telephone subsets, telephone key systems, telephone intercom systems.Install communication closets, wiring and cabling for inside and outside plant.Update maps, telephone information daily.Performs inside/outside plant maintenance duties; installs/repairs Nortel DMS-100, MS1, MSL Telephone Switch Systems. Show less

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  USAF 52 Combat Communications Squadron

  Nov 2008 - Jan 2012

  Voice Network Systems

  Hours per week: 50Voice Network Systems Journeyman: Program Tactical Telecommunication systems (BAMs/Avayas)Installs, operates, troubleshoots, maintains and performs preventive maintenance on voice network equipment valued at over $9 Million DollarsComplete Field Control OrdersRun tactical lines to tents/buildingsBuild/Sort pallets and equipment for missions downrange

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  USAF 612 Air Combat Squadron

  Jan 2012 - Aug 2013

  Cyber Transport Systems

  Hours per week: 40Cyber Transport System Technician: Deploy, sustain, troubleshoot and repair standard voice, data and video network infrastructure systems and cryptographic equipment.Perform, coordinate, integrate and supervise network design, configuration, operation, defense, restoration and improvements.Analyze capabilities and performance, identify problems and take corrective action.Fabricate, terminate and interconnect wiring and associated network infrastructure devices. Show less

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  612 Air Combat Squadron

  Jan 2012 - Feb 2013

  Communication Focal Point Technician/Help Desk Technician

  Hours per week: 40; Answer Customer Calls and input customer trouble tickets.Trouble Ticketing Systems such as IM Tools, Remedy.Resolve customer troubles before sending to back shops.Experienced in Microsoft Office Programs and Windows Active Directory.Managed 400+ accounts over three domains (SIPR/NIPR/Centrix) updating user access passwords/disabled dormant accounts; creating new user accounts

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  Black Box Network Services - Government Solutions

  Oct 2013 - Oct 2016

  SL-100 Technician

  Hours per week: 56Nortel SL-100 Switch Technician:Responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Meridian SL-100 PBX at the customer's site.Ensure quality customer service; and providing support to a varied user community; updating daily logs with site specific information; and composing clear and concise reports for customer documentation.

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  Copper Zap

  Jan 2017 - Jul 2017

  Metal Laborer/Manager
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  Sumaria Systems, Inc.

  Jul 2017 - Nov 2018

  Telecommunications Mechanic II
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  GStek, Inc.

  Nov 2018 - now

  Telecommunications Mechanic II
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  Obsidian Communication LLC

  Dec 2023 - now

  Chief Executive Officer