Experience

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  Thk solution

  Oct 2010 - Nov 2010

  Data entry operator

  Entering the record of people those are eligible to gain there wattan card (like Debit Card for those area where flood affects ate area)

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  Habib bank limited

  Jan 2011 - now

  Incharge Sub Branch Pano Aqil CanttAssistant Manager Habib Bank Limited Jan 2014 - PresentResponsibilities:-• Responsible for the overall achievement of the Sales targets set by the management. Selling banking products. • Maximizing accounts profitability through cross selling company's other products such as personal loans, Banka assurance.. • Handling customer queries and providing feedback. • In all opening Pay Roll Accounts in Corporate, Salary Accounts, Dummy Accounts Sales & Marketing Banking Products. • Developing Relations with Customers and Achieving the Goal of our monthly targets. • Solid experience in retail banking, excellent understanding of banking services and products on corporate Level. • Sound knowledge of banking software (Mysis System) & Cashier System • Knowing selling techniques, dealing with high profile customers, selling to banking multi products. • Dealing with customer complaints that can’t be solved by the front line staff. • Serving customers at the counter.• Handling customer queries face to face, over the phone or via correspondence• Presenting information clearly to customers, work colleagues and third parties.• Advising clients on mortgages and raising loans• Opening new bank accounts for individuals and also companies• Thorough understanding of banking procedures• Presentation and sales skills. Show less

  • Assistant Manager

    Jan 2014 - now

  • Assistant Manager

    Jan 2013 - Jan 2014

  • Assistant Manager

    Jan 2011 - Jan 2013
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  Mcb bank limited

  Sept 2015 - now

  General banking officer og ii

  Mange New to Bank accounts and providing proper guidance regarding to procedures and requirements to new/prospective customers. Also responsible to cross sell various products offered by the Bank. Interact with customers at the branch entrance / inquiring on their purpose of visit and guide them to the relevant desk accordingly for efficient service provision. Resolve/reply the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of their queries to ensure the customer leaves the branch satisfied. Show less