Experience

• 

  Los angeles public library

  Jun 2003 - Dec 2004

  Children's librarian i

  • Assisted patrons at a reference desk at a busy, urban, neighborhood branch library. • Planned Children’s Room programming to attract all ages in a family-friendly atmosphere, choosing events that would draw reluctant readers into the world of the public library and literacy. • Managed children’s fiction, nonfiction, picture books, DVDs and audiobooks at a branch library to provide a collection that was up-to-date, relevant, and attractive to patrons.• Assisted patrons with computer technical support questions and managed patrons’ use of library computers.• Assisted with library leadership and some building security tasks on a day-to-day basis. Show less

• 

  Kalamazoo gazette

  Dec 2004 - Jan 2009

  • Managed the daily flow of news and information online at our local news page, www.mlive.com/kalamazoo• Supervised, promoted, and packaged news stories, videos, interactive graphics and maps, and more for our readers to discover. • Trained newsroom staff to use technologies including online content management system, event tracking management system, uploading multimedia, social networking, online research, blogging/RSS feeds, search engine optimization, and archival research.• Served as a liaison between the staffs at Mlive.com and the Kalamazoo Gazette newsroom.• Blogged on KalamaBrew, a website devoted to the craft brewing scene in Michigan: www.mlive.com/kalamabrew Show less • Supervised the flow of information into a digital asset management system, added metadata, and managed electronic text and photo collections in a Digital Collections electronic archive.• Assisted with technical support and archival research questions from newsroom staff. • Assisted and supervised research initiatives to assist with long-term enterprise reporting efforts.• Conducted staff training sessions on effective searching, new computer operating systems, Web 2.0 technologies, and reliable websites for research.• Supervised a project to house and preserve selected physical archival resources, including historical photographs and clipping files.• Created an internship program, hired, and supervised four interns from 2006-2009. Show less

  • Online Content Editor/Producer

    May 2008 - Jan 2009

  • Newsroom Librarian

    Dec 2004 - May 2008
• 

  Willard library

  May 2009 - Apr 2016

  Media librarian/graphic designer

  In this position I managed a large audiovisual collection of materials in several formats, and I also coordinated the library's eBook and eMedia programs, training patrons and troubleshooting several apps via one-on-one sessions, phone, and printed user guides. From 2009-2014, I oversaw all social media marketing accounts and campaigns. From 2011-2013 I taught quarterly computer skills classes. I designed seasonal flyers, bookmarks, newspaper ads, digital screens and other materials to promote library services. Show less

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  Kellogg company

  Apr 2016 - Apr 2022

  Knowledge management specialist

  Knowledge Management Specialist, Kellogg CompanyBattle Creek, MichiganApril 2016 - April 2022Working with SMEs, I edited & published four monthly newsletters sharing technical information and trends to a global group of over 400 scientists and researchers. Using Microsoft SharePoint, I built internal websites that leveraged our knowledge resources. I managed a research library and the associated electronic resources, document delivery and digitization services. Working with a cross-functional team, I curated and enhanced our continuing education resources by creating and editing training videos and designing online courses. I also recorded events and trainings in our culinary design facility on a multi-camera digital video system. Show less

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  Ochin, inc.

  May 2022 - now

  - In this role I've launched an enterprise knowledge management program including SharePoint implementation and data migration from legacy systems to create a unified repository of organizational knowledge - Mentored a cross-functional team of technology champions - Designed an internal learning curriculum for Microsoft 365 - Scouted & assessed AI applications for enterprise knowledge and data management & tracked trends in AI

  • Program Manager

    Sept 2024 - now

  • Knowledge Management Specialist

    May 2022 - Sept 2024