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Balasubramanian Shanmuganainar, PgMP

Balasubramanian Shanmuganainar, PgMP

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location of Balasubramanian Shanmuganainar, PgMPOrmond, Victoria, Australia

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  • Timeline

  • About me

    Product Owner (Technology) - Payments, Banking Services, Group Technology, ANZ Bank

  • Education

    • PMI

      2014 - 2014
      PgMP Program Management

      Activities and Societies: PMI, Bangalore Chapter. I actively pursued Program Management Professional credential and eventually became a PgMP.

    • Bharath Institute Of Science And Technology

      1995 - 1999
      Bachelor’s Degree Electrical, Electronics and Communications Engineering Distinction

      Bachelor's Degree in Electronics and Communication Engineering.

    • BITS Pilani

      2001 - 2003
      Master of Science (M.S.) Microelectronics

      Masters Degree in Microelectronics.

  • Experience

    • Wipro Technologies

      Jul 1999 - Oct 2015

      • Program Manager – Operations & Quality Engineering

        Feb 2014 - Oct 2015

      • Program Manager – Product Manufacturing & Quality

        Jun 2009 - Jan 2014

      • Program Manager - Product Design & Sustenance

        Mar 2007 - May 2009

      • Project Manager

        Jan 2003 - Feb 2007

      • Senior Design Engineer / Technical Lead

        Sept 2000 - Dec 2002

      • Design Engineer

        Jul 1999 - Aug 2000

    • Independent Consultant - Project and Program Management

      Nov 2015 - Dec 2015
      Independent Consultant - Project and Program Management

      Helped a Start-up (in Events Management Field) in drafting a Project Plan to manage an Upcoming Event.

    • Telstra - TCoE (via Cognizant)

      Jan 2016 - Jun 2017
      Delivery Lead - Shared Services

      Shared Services consists of Test Data Management, Test Environment Management, Quality Assurance, Automated Testing and Dress Rehearsal Testing.

    • ANZ (via Cognizant)

      Aug 2017 - Dec 2018
      Technology Manager - Payments

      • Managed the Development of 12 Business and Mediation Microservices for a Back-office Product.• Effectively Handled Functional Testing (System Testing and System Integration Testing).• Delivered to Operation Readiness Requirements, Productionised & Activated the entire Back-office Product.• Level 2 SRE Support to facilitate seamless transition to Operations.

    • ANZ

      Jan 2019 - now
      Product Owner (Technology) - Payments

      • Back-office Product Ownership & Management for NPP, PI Product Roadmap, Product Strategy, Value Delivery using MVPs. • Successfully Delivered 35 Microservices, 12 UI Micro-apps & 8 UI Sub-apps, as part of Back-office Product. • Solution Designed for Payment State Machines, Flow control, Performance Test Scripts, UX etc., using White Board, Data Driven Design for Performance, Proof-of-Concept Design and Brain Storming sessions. • End-to-End Delivery Management from Product Concept to Productionisation, Activation and SRE, including Dependencies & Risks Management, Backlog Management & Prioritization.• Lead Cross-Functional Squad comprising Designers – App, DB, Framework, UX; Developers, Automation& Chaos Testers, Performance Engineers, DevOps, SRE and Journey Expert.• Proficient in SAFe Agile Framework (Squad & Tribe Agile Ceremonies). • Shift Left Test Approach and Chaos Testing Framework Design. • LoadRunner VuGen Script Design, Controller Scenario Design and Configuration, Splunk Design and Configuration to measure KPIs.• Operations Readiness: Proactive & Real-time Alerts Design and Configuration in Splunk &New Relic, Multiple Splunk Indices Design, KPIs Design, RACI Matrix, User Manual. • Productionisation & Activation: Security Testing, DR Design and Testing, Data Storage/Backup/Retention, UAM. • Level 1 & 2 SRE Support: Health Check, Business Check and Knowledge Articles for BNF. • Archive Data Model, Archival Design, Full Archival and Ongoing Archival Frequency, Intelligence at UI/Backend to provide Seamless User Experience. • Effectively Managed Stakeholders like Business & Technology Executives, Architects, Channels & Downstream, Business Operations, Command Centre, Industry, Certification, Security Partners, Portfolio Leadership.• Holistic View of Requirements, EPICs & User Stories in Jira, Agile Hygiene, Microservices Service Specification in Confluence. • Player-Coach Mentality, Servant Leadership, Mentored Squad, Groomed In-house Talent. Show less

  • Licenses & Certifications

    • CNE (Certified Novell Netware Engineer)

      Novell Netware

    • MCSE (Microsoft Certified System Engineer)

      Microsoft

    • PgMP (Program Management Professional)

      Project Management Institute

    • SAFe 4.5 Agilist

      Scaled Agile, Inc.
      Aug 2017

  • Volunteer Experience

    • Cheerleader

      Issued by Rutland Elementary School on Sept 2015
      Rutland Elementary SchoolAssociated with Balasubramanian Shanmuganainar, PgMP

    • Snow Cone Station Incharge

      Issued by Rutland Elementary School on Aug 2015
      Rutland Elementary SchoolAssociated with Balasubramanian Shanmuganainar, PgMP

    • Sausage Distribution Incharge

      Issued by McKinnon Primary School on Dec 2015
      McKinnon Primary SchoolAssociated with Balasubramanian Shanmuganainar, PgMP