Experience

• 

  Wipro technologies

  Jul 1999 - Oct 2015

  • Program Manager – Operations & Quality Engineering

    Feb 2014 - Oct 2015

  • Program Manager – Product Manufacturing & Quality

    Jun 2009 - Jan 2014

  • Program Manager - Product Design & Sustenance

    Mar 2007 - May 2009

  • Project Manager

    Jan 2003 - Feb 2007

  • Senior Design Engineer / Technical Lead

    Sept 2000 - Dec 2002

  • Design Engineer

    Jul 1999 - Aug 2000
• 

  Independent consultant - project and program management

  Nov 2015 - Dec 2015

  Independent consultant - project and program management

  Helped a Start-up (in Events Management Field) in drafting a Project Plan to manage an Upcoming Event.

• 

  Telstra - tcoe (via cognizant)

  Jan 2016 - Jun 2017

  Delivery lead - shared services

  Shared Services consists of Test Data Management, Test Environment Management, Quality Assurance, Automated Testing and Dress Rehearsal Testing.

• 

  Anz (via cognizant)

  Aug 2017 - Dec 2018

  Technology manager - payments

  • Managed the Development of 12 Business and Mediation Microservices for a Back-office Product.• Effectively Handled Functional Testing (System Testing and System Integration Testing).• Delivered to Operation Readiness Requirements, Productionised & Activated the entire Back-office Product.• Level 2 SRE Support to facilitate seamless transition to Operations.

• 

  Anz

  Jan 2019 - now

  Product owner (technology) - payments

  • Back-office Product Ownership & Management for NPP, PI Product Roadmap, Product Strategy, Value Delivery using MVPs. • Successfully Delivered 35 Microservices, 12 UI Micro-apps & 8 UI Sub-apps, as part of Back-office Product. • Solution Designed for Payment State Machines, Flow control, Performance Test Scripts, UX etc., using White Board, Data Driven Design for Performance, Proof-of-Concept Design and Brain Storming sessions. • End-to-End Delivery Management from Product Concept to Productionisation, Activation and SRE, including Dependencies & Risks Management, Backlog Management & Prioritization.• Lead Cross-Functional Squad comprising Designers – App, DB, Framework, UX; Developers, Automation& Chaos Testers, Performance Engineers, DevOps, SRE and Journey Expert.• Proficient in SAFe Agile Framework (Squad & Tribe Agile Ceremonies). • Shift Left Test Approach and Chaos Testing Framework Design. • LoadRunner VuGen Script Design, Controller Scenario Design and Configuration, Splunk Design and Configuration to measure KPIs.• Operations Readiness: Proactive & Real-time Alerts Design and Configuration in Splunk &New Relic, Multiple Splunk Indices Design, KPIs Design, RACI Matrix, User Manual. • Productionisation & Activation: Security Testing, DR Design and Testing, Data Storage/Backup/Retention, UAM. • Level 1 & 2 SRE Support: Health Check, Business Check and Knowledge Articles for BNF. • Archive Data Model, Archival Design, Full Archival and Ongoing Archival Frequency, Intelligence at UI/Backend to provide Seamless User Experience. • Effectively Managed Stakeholders like Business & Technology Executives, Architects, Channels & Downstream, Business Operations, Command Centre, Industry, Certification, Security Partners, Portfolio Leadership.• Holistic View of Requirements, EPICs & User Stories in Jira, Agile Hygiene, Microservices Service Specification in Confluence. • Player-Coach Mentality, Servant Leadership, Mentored Squad, Groomed In-house Talent. Show less