Rishika Chandrashekar

Rishika Chandrashekar

Intern

Followers of Rishika Chandrashekar546 followers
location of Rishika ChandrashekarMilpitas, California, United States

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  • Timeline

  • About me

    Software Engineer at Cisco

  • Education

    • University of Pittsbugh

      2014 - 2015
      Master's degree Computer Systems Networking and Telecommunications
    • PES College Of Engineering

      2008 - 2012
      Bachelor of Engineering (B.E.) Computer Systems Networking and Telecommunications
  • Experience

    • Tejas Networks

      Sept 2011 - May 2012
      Intern

      I worked under a project Titled DWDM link Budget Tool

    • Cisco

      Nov 2015 - now

      Working as part of the Backbone Architecture team in TAC(Technical Assistance Center), supporting the platform architecture of ISR 2800/3900/4k, ASR1k/CSR1000v, Nexus 3K/5k/7K/9K and Catalyst 4500/6500 Switches. - Assist customers in troubleshooting hardware/software related issues like crashes, unexpected reloads on the above platforms. Diagnosing the root cause of the crash by analyzing the generated crash/core files using GDB. - Remotely analyze interface packet loss and latency on ISR, ASR1K and CSR100v customer devices using packet capture / sniffer tools.- Recreate the customer's issue(s) in a lab setup to efficiently debug the problem.- Work with other CSEs, SEs, NCEs, and the engineering department to collectively provide a timely solution to the customer. Show less

      • Solutions Test Engineer

        Mar 2018 - now
      • Customer Support Engineer

        Nov 2015 - Feb 2018
  • Licenses & Certifications

    • CCNA(R&S)

      Cisco