Ovidiu Mega

Ovidiu mega

bookmark on deepenrich
location of Ovidiu MegaRomania
Phone number of Ovidiu Mega+91 xxxx xxxxx
Followers of Ovidiu Mega201 followers
  • Timeline

    May 2011 - Jun 2012

    Text and image processing operator

    smartTREE
    Jul 2012 - Feb 2015

    RPM Site Support Technician

    Electronic Arts Romania
    Mar 2015 - Jan 2017

    Onsite IT

    Dell International Services SRL
    Bucharest, Romania
    Jan 2017 - Oct 2017

    Informatics system engineer

    Secureworks Europe SRL
    Current Company
    Jul 2018 - now

    IT Manager

    CITR
  • About me

    IT Manager at CITR

  • Education

    • Colegiul tehnic edmond nicolau

      2004 - 2009
      Highschool electrotehnics/automation/cad
  • Experience

    • Smarttree

      May 2011 - Jun 2012
      Text and image processing operator

      Identifying, cataloging and submission of game irregularities.Acquired skills and knowledge:Jira, Microsoft Excel

    • Electronic arts romania

      Jul 2012 - Feb 2015
      Rpm site support technician

      - Distribution of Intellectual Property, in digital or physical formats, in compliance with EA's security guidelines and within service levels;- Identifying, monitoring, reporting and resolving local hardware and software issues;- Reporting and maintaining media inventory levels;- Resolving local service questions, requests or incidents within service levels;- Providing regular training to local customers on service offerings including self-service procedures;- Performing repairs and maintenance on Microtech automators;- Increased automator performance world-wide by 25% with zero costs to the business, reducing production costs and decreasing idle times in job processing.Acquired skills and knowledge:kvm, Remote Desktop, Microsoft Office 365, Helpdesk, software maintenance, hardware repair and maintenance Show less

    • Dell international services srl

      Mar 2015 - Jan 2017

      Onsite, phone and online technical support for all services and products available for Dell Romania. Includes :-Configuring printers and endpoints;-Windows Server and Active Directory management;-Local maintenance and troubleshooting of McAfee VirusScan Enterprise; -Compiling the annual inventory;-Maintaining networking equipment;-Ordering endpoints, terminals and subscriptions for employees; -Delivering within the SLA in OPAS ( BMC Remedy )-Good communication with both local and international teams that manage the EMEA region for ITImproved knowledge of:Active Directory, Networking, Windows Server 2003, 2008, 2008R2, network monitoring, network administration/troubleshooting, mcafee virus scan, Android, Microsoft Office, Microsoft Office 365, iOS, MacOS X, Windows phone, Microsoft Lync, Windows 10, 8.1, 8, 7, Vista, XP, Skype for Business Show less

      • Onsite IT

        Dec 2015 - Jan 2017
      • Svcs Clt Tech Supp-Prod Svcs

        Mar 2015 - Dec 2015
    • Secureworks europe srl

      Jan 2017 - Oct 2017
      Informatics system engineer

      Responsible for the security systems and their adaptation based on current needs and attacks based on the client's security needs as follows:-Resolving requests and incidents with SLA;-Processing and resolving security incidents depending on severity and priority;-Monitoring client's network for security incidents(phishing, spam, infected hosts, vulnerability scans, attacks etc.)Acquired skills and knowledge:VMware, Citrix, itil foundation, servicenow, comptia network+, comptia security+, Qualys Vulnerability Management, ng-portal, AMPD Show less

    • Citr

      Jul 2018 - now
      It manager

      -Supervise correct functionality of the IT infrastructure;-Manage partners, suppliers and contractors;-Initiate, test and deploy new ideas and technologies through our IT partner, which improve business efficiency and keep operational costs low;-Provide national on-site support for all of our locations;-Provide VIP services (on-call anytime for board members).

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ovidiu Mega
      Hunger Relief Drive Dell Technologies Romania Dec 2016 Assisted in carrying out the Dell #HungerReliefDrive initiative which provides non-perishable foods for low-income homes.
    • Awarded to Ovidiu Mega
      Winning Together Dell Services Romania Sep 2015 "Winning Together" is awarded to technicians who through their expertise and practice, receive recommendations from customers after the fast and successful resolution of a technical issue.