Experience

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  Smarttree

  May 2011 - Jun 2012

  Text and image processing operator

  Identifying, cataloging and submission of game irregularities.Acquired skills and knowledge:Jira, Microsoft Excel

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  Electronic arts romania

  Jul 2012 - Feb 2015

  Rpm site support technician

  - Distribution of Intellectual Property, in digital or physical formats, in compliance with EA's security guidelines and within service levels;- Identifying, monitoring, reporting and resolving local hardware and software issues;- Reporting and maintaining media inventory levels;- Resolving local service questions, requests or incidents within service levels;- Providing regular training to local customers on service offerings including self-service procedures;- Performing repairs and maintenance on Microtech automators;- Increased automator performance world-wide by 25% with zero costs to the business, reducing production costs and decreasing idle times in job processing.Acquired skills and knowledge:kvm, Remote Desktop, Microsoft Office 365, Helpdesk, software maintenance, hardware repair and maintenance Show less

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  Dell international services srl

  Mar 2015 - Jan 2017

  Onsite, phone and online technical support for all services and products available for Dell Romania. Includes :-Configuring printers and endpoints;-Windows Server and Active Directory management;-Local maintenance and troubleshooting of McAfee VirusScan Enterprise; -Compiling the annual inventory;-Maintaining networking equipment;-Ordering endpoints, terminals and subscriptions for employees; -Delivering within the SLA in OPAS ( BMC Remedy )-Good communication with both local and international teams that manage the EMEA region for ITImproved knowledge of:Active Directory, Networking, Windows Server 2003, 2008, 2008R2, network monitoring, network administration/troubleshooting, mcafee virus scan, Android, Microsoft Office, Microsoft Office 365, iOS, MacOS X, Windows phone, Microsoft Lync, Windows 10, 8.1, 8, 7, Vista, XP, Skype for Business Show less

  • Onsite IT

    Dec 2015 - Jan 2017

  • Svcs Clt Tech Supp-Prod Svcs

    Mar 2015 - Dec 2015
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  Secureworks europe srl

  Jan 2017 - Oct 2017

  Informatics system engineer

  Responsible for the security systems and their adaptation based on current needs and attacks based on the client's security needs as follows:-Resolving requests and incidents with SLA;-Processing and resolving security incidents depending on severity and priority;-Monitoring client's network for security incidents(phishing, spam, infected hosts, vulnerability scans, attacks etc.)Acquired skills and knowledge:VMware, Citrix, itil foundation, servicenow, comptia network+, comptia security+, Qualys Vulnerability Management, ng-portal, AMPD Show less

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  Citr

  Jul 2018 - now

  It manager

  -Supervise correct functionality of the IT infrastructure;-Manage partners, suppliers and contractors;-Initiate, test and deploy new ideas and technologies through our IT partner, which improve business efficiency and keep operational costs low;-Provide national on-site support for all of our locations;-Provide VIP services (on-call anytime for board members).