Deep Enrich
Koyel Ghosh
Results and Market Development(RMD)
100 followers
Pune, Maharashtra, India
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About me
TAC @ ZS Associates
Education
BHARATIYA VIDYA BHAVAN INSTITUTE OF MANAGEMENT SCIENCE 339
2017 - 2020Bachelor of Business Administration - BBA Business Administration and Management, General
Experience
The Times Of India
Jul 2020 - Sept 2020Results and Market Development(RMD)Worked as RMD
Wipro Limited
Jun 2021 - Jul 2022System Administrator1) Solving all issues related to PCs, Printer, Network and other hardware and software troubleshooting. 2) Handling issues with Active Directory password Management for Password Reset, Unlocking account etc.3) Handling issues with Exchange Server, MS Outlook, Microsoft office, Os issues (Windows 7, Windows 10).4) Remotely managing and monitoring the client PCs and laptops for all technical issues and providing the appropriate technical solutions accordingly.5) Working in shifts to interact and support the client issue all round the world. Show less
Infosys BPM
Jan 2023 - Feb 2024Senior Technical Process Executive
Tech Mahindra
May 2024 - Oct 2024Senior Technical Associate
ZS
Feb 2025 - nowTAC
Licenses & Certifications
- View certificate
Service Desk Basics (ITIL 4)
Infosys BPMDec 2023
- View certificate
TECHNICAL FOUNDATION TRAINING
Infosys BPMSept 2023
Languages
- enEnglish
- hiHindi
- beBengali
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