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Michelle Henrico

Michelle Henrico

Senior Technician

Followers of Michelle Henrico986 followers
location of Michelle HenricoPretoria Metropolitan Area

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  • Timeline

  • About me

    Managing Director

  • Education

    • SkillsLearning Accredited

      2014 - 2015
      Prince II Project Management Information Technology Project Management Prince II Project Management

      Activities and Societies: Prince II Project Management Prince II Project Management

    • Professional Development Courses

      2004 - 2006
      Various Professional Development Courses Professional Certifications

      Activities and Societies: MS Office; Office Professional Suite; 2002 up to date First Aid Level 1 Nissan SA (2005) Security Awareness – EDS (2006) Listening Skills Fundamentals – EDS (2005) Decision Making & Problem solving – EDS (2005) Information Security and Privacy Awareness – EDS (2005) MS Office; Office Professional Suite; 2002 up to dateFirst Aid Level 1 Nissan SA (2005)Security Awareness – EDS (2006)Listening Skills Fundamentals – EDS (2005)Decision Making & Problem solving – EDS (2005)Information Security and Privacy Awareness – EDS (2005)

    • Sun City, Learning Resources, Training Centre

      2002 - 2003
      Junior Management Certificate Management

      Activities and Societies: Managing teams Managing teams

    • Damelin (An Authorized Prometric testing Centre)

      2001 - 2001
      A+/ N+ Information Technology Microsoft Certification

      Activities and Societies: IT Technical: Hardware; Software; Networks IT Technical: Hardware; Software; Networks

    • Elken Private College

      1998 - 1999
      IT Technical Diploma Information Technology Diploma

      Activities and Societies: IT Technical Diploma Part time running the computer sales shop at the College Technical: Hardware and Operating Systems

    • HTS John Vorster

      1993 - 1997
      Information Technology Technical COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

    • Damelin

      2015 - 2015
      MS System Center Configuration manager Microsoft Technology MS System Center Configuration manager

      Activities and Societies: MS System Center Configuration manager MS System Center Configuration manager 2012

  • Experience

    • Sun International

      Mar 2000 - Mar 2004
      Senior Technician

      Started as a Junior Technician, worked and studied towards Senior Technician and then Call Desk Junior Management. This International support experience at such a young age, opened possibilities in my career as I realized soon that Information Technology is a global skill required everywhere!

    • Nissan Motor Corporation

      Mar 2005 - Jul 2008
      Technical Support Engineer

      Technical Support Engineer, promoted to Technical Team and SLA Management. Privileged to have worked remotely with Japan and assist int he integration of software into the South African Nissan manufacturer.

    • IT Go Green

      Oct 2008 - Sept 2014
      Technical Manager

      Building IT Go Green into a successful IT Refurbish and Recycle company, donate, support and tender sales to schools, universities and other Government institutions.

    • National Prosecuting Authority

      Nov 2014 - Jan 2016
      Microsoft System Center Implementations

      Technical Team Lead and System Center Implementation and Administrator

    • Bolunga Systems

      Feb 2016 - Feb 2017
      System Specialist

      Microsoft Specialist in operation environment, taking care of the Service Level Agreements and manage the operational team.

    • CallTech Technologies PTY Ltd

      Mar 2017 - now
      Managing Director

      We are proud to announce that we have Dr Sisa Ngebulana as majority shareholder and Vuyokazi Njongwe as a Director. With a business refresh and more partnerships established, we look forward to be of service in the ICT infrastructure, projects, including Microsoft, AWS and Security solutions. We are specialists in Microsoft and AWS solutions, Cyber Security and System Infrastructure design, setup and maintenance. We have a talented team of IT technicians, Specialists and System Engineers who can professionally manage your software and hardware infrastructure requirements.CallTech Technologies is committed to conducting business in compliance with all market conduct requirements. We make use of the Prince II and Microsoft methodologies in our projects. We maintain our image of integrity and passion for what WE do best – Business to Business ICT services.www.calltech.co.zamhenrico@calltech.co.za Show less

    • Absa Group

      Oct 2018 - now
      Microsoft SCCM Engineer

      I am part of the Engineering Team a ABSA South Africa

  • Licenses & Certifications

    • Project Management Prince II

      APMG International
      May 2015

  • Volunteer Experience

    • Robot Experience

      Issued by Schools Pretoria on Nov 2018
      Schools PretoriaAssociated with Michelle Henrico

    • Website & Hosting, E-book, publishing and Fundraiser

      Issued by CESH - Capuchin & Exotic animals Safe Heaven on Apr 2020
      CESH - Capuchin & Exotic animals Safe HeavenAssociated with Michelle Henrico